Corporate - Conduent

Conduent Completes $447 Million Refinancing, Advancing Deleveraging and De-Risking

Fri, 23 Oct 2026 12:45:00 GMT

Transaction extends revolving credit maturities to May 2029, adds $90 million in commitments, including a $15 million letter of credit facility — and bolsters Conduent’s financial foundation to execute ASCEND 2026–28

Conduent Incorporated (Nasdaq: CNDT) (“Conduent” or the “Company”), a global technology-enabled operating partner, today announced the successful closing of a comprehensive $447 million refinancing transaction. The transaction extends the Company’s $357 million revolving credit facility through May 2029 and adds $90 million in additional commitments from its existing bank lenders, including a $15 million letter of credit facility, reflecting confidence in the Company’s strategy. Together with the Company’s recent and announced divestitures, including the use of proceeds to repay debt, these actions advance Conduent’s strategy to delever and de-risk its business and create greater flexibility to execute ASCEND 2026–28, the Company’s strategic plan outlined at its recent Investor Day.

The transaction establishes new revolving credit facilities with a group of existing bank lenders and rolls certain commitments under the existing revolver into the new facilities, extending maturities from October 2026 and May 2028 to May 2029.

The transaction builds on Conduent’s recently completed sale of its Public Transit business and the announced sale of its Tolling business. Together, these portfolio actions and the refinancing are expected to reduce the Company’s surety bond and letter-of-credit portfolio by approximately $550 million upon completion of the announced Tolling sale, significantly reducing financial encumbrances and releasing capital currently supporting those instruments.

With maturities extended to 2029, Conduent can continue investing in its core businesses and executing ASCEND 2026–28, the Company’s plan to accelerate profitable growth by standardizing its operations, specializing in the core solutions where it can lead and win, and scaling its go-to-market capabilities. The Company’s government and commercial programs, which millions of people rely on every day, continue without interruption.

“Deleveraging and de-risking are important priorities as we advance ASCEND 2026–28. We’ve extended our maturities, secured additional commitments from our banking partners and used divestiture proceeds to repay debt. Together with a meaningful reduction in our surety bond and letter-of-credit requirements, these actions strengthen our financial foundation and give us greater flexibility to invest in our core businesses and execute our strategy. They also support our mission to be the premier AI-led and technology-enabled business process partner for Government and Commercial clients, helping them modernize operations, enhance customer and constituent experiences, and achieve measurable business outcomes. Our banking partners’ commitment of new capital reflects their confidence in our strategy and our ability to execute ASCEND 2026–28,” said Harsha V. Agadi, Conduent President and Chief Executive Officer.

Lazard served as strategic advisor to Conduent.

About Conduent
Conduent is a global technology-enabled operating partner that helps businesses and governments simplify complexity, modernize mission-critical operations and deliver measurable outcomes through AI, automation, data and human expertise. Learn more at www.conduent.com.

Forward-Looking Statements
This press release may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995, as amended. The words "anticipate," "believe," "estimate," "expect," "plan," "intend," "will," "aim," "should," "could," "forecast," "target," "may," "continue to," "endeavor," "if," "growing," "projected," "potential," "likely," "see," "ahead," "further," "going forward," "on the horizon," and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. These statements include, but may not be limited to, statements regarding the Company’s Public Transit and Tolling business sales and our ability to meet the requirements and obligations under the new revolving credit facilities entered into in connection with the Transaction. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make. Important factors and uncertainties that could cause our actual results to differ materially from those in our forward-looking statements include, but are not limited to: our significant indebtedness and the terms of such indebtedness; our ability to refinance, extend or replace our indebtedness on acceptable terms or at all; our failure to obtain or maintain a satisfactory credit rating and financial performance; and other factors that are set forth in the "Risk Factors" and other sections of our Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this press release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit https://x.com/Conduent , http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Media Contact:
Remy Kaul, Conduent, remy.kaul@conduent.com

Investor Relations Contact:
Nick Goel, Conduent, ir@conduent.com

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Building the New Conduent

Tue, 13 Oct 2026 13:31:00 GMT

Recently, we gathered in New York with investors, clients, partners and colleagues for an important milestone in Conduent’s transformation. Investor Day gave us the opportunity to share where we are today, the choices we have made to strengthen our company and, most importantly, where we are headed.

For me, the message was straightforward: the new Conduent is taking shape, and now it is time to execute.

When I joined Conduent’s Board in 2025 and later became CEO, one thing became clear very quickly: this company has a remarkably strong foundation. We have long-standing relationships with many of the world’s leading companies and government agencies, deep expertise in mission-critical operations and a global team that understands how to solve complex problems at scale. Our top 20 clients, for example, have been with us for an average of more than 20 years.

We also have tremendous scale and impact. We serve 46 U.S. states, work with 31 of the Fortune 100 and manage billions of customer interactions, claims and documents every year. Those capabilities and relationships are valuable assets. But a strong foundation alone is not enough.

What matters is what we build on it.

That is the purpose of ASCEND 2026–28.

Over the past several months, we have taken decisive steps to simplify and strengthen Conduent. We are concentrating on the markets where we have the greatest opportunity to differentiate and win, strengthening our leadership team, sharpening our commercial approach and creating greater accountability throughout the organization.

Our approach is simple: standardize, specialize and scale.

Standardization creates consistency and efficiency. Specialization allows us to concentrate our expertise where we can create the greatest value. And scale allows us to take solutions that work and bring them to more clients and more markets.

We are increasingly focused on three areas where we believe Conduent has significant expertise and opportunity: health care operations, financial operations and enterprise operations — across both our Government and Commercial businesses. This focus allows us to bring together our domain expertise, technology and operational capabilities to solve larger, more complex problems for our clients.

At the same time, we are changing how we operate.

A successful transformation requires more than a strategy on a slide. It requires decisions to be made faster, resources to be deployed with discipline and people to be accountable for results. I have led turnarounds across multiple industries, and one lesson has remained consistent: turnarounds are not an art. They are a science. They are repeatable when you have the right priorities, disciplined execution and accountability.

That is the culture we are building at Conduent.

Technology — and particularly AI — will be an important part of that transformation. But I don't believe AI should be viewed as a standalone initiative. Its real value comes from combining technology and data with the deep domain expertise and human judgment that our people bring to the work every day.

We are already applying AI across our client solutions and our own operations. The opportunity ahead is to scale those capabilities, improve how we work and deliver better outcomes for the people and organizations we serve.

The market opportunity is significant. Organizations across industries and government are looking for partners that can help them modernize operations, manage complexity, improve experiences and deliver measurable results. They increasingly want end-to-end solutions rather than individual capabilities, and they expect technology and AI to translate into practical business outcomes.

That plays directly to Conduent’s strengths.

But our opportunity will not be measured by the size of our addressable market or the quality of our strategy. It will be measured by what we deliver.

That is why the most important message from Investor Day was not simply where Conduent is going. It was that the journey is already underway.

We have made choices to simplify our portfolio. We have strengthened our leadership team. We are rebuilding our commercial engine, investing in technology and AI, improving our operating model and maintaining a relentless focus on financial discipline. And we are doing it with a clear objective: create greater value for our clients, our employees, our shareholders and the communities we serve.

This is a new Conduent.

We have the foundation. We have a clearer strategy. We have the people and capabilities to execute it.

Now it is time to deliver.

I am confident in what this team can achieve and look forward to sharing the results as we build Conduent’s next chapter.

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Conduent Completes Sale of Its Public Transit Business to Modaxo

Thu, 01 Oct 2026 13:54:00 GMT

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$164 million transaction advances Conduent’s strategy to simplify its portfolio and sharpen its focus

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced that it has completed the sale of its Public Transit Business to Modaxo, a global technology organization focused on moving the world’s people. The transaction has a base purchase price of $164 million, subject to customary adjustments. Conduent announced the agreement on May 21, 2026.

“This divestiture is an important step in our strategy to simplify our portfolio, sharpen our focus on our core businesses and strengthen our financial foundation,” said Harsha V. Agadi, Conduent President and Chief Executive Officer. “With the completion of this transaction, and our planned exit from the Transportation segment upon the anticipated closing of the Tolling transaction, we are creating a more focused portfolio positioned to deliver sustainable, long-term value for our shareholders, clients and employees.”

The Public Transit Business includes Conduent’s Transit Fare Management and Fleet Management Solutions businesses, with operations across North America, Europe, Australia, the Middle East and Latin America.

The completed sale follows Conduent’s June announcement that it has agreed to sell its Tolling business to Quarterhill Inc. (TSX: QTRH) (OTCQX: QTRHF), a leading global provider of intelligent transportation system solutions. The transaction is expected to close before the end of 2026. Upon completion of the Tolling transaction, Conduent will have exited its Transportation segment and will operate across its Commercial and Government segments.

“We wish our employees in the Public Transit Business all the best as they begin this next chapter with Modaxo, and we thank them for their contributions and dedication to Conduent,” Agadi added.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Forward-Looking Statements
This press release may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words "anticipate," "believe," "estimate," "expect," "plan," "intend," "will," "aim," "should," "could," "forecast," "target," "may," "continue to," "endeavor," "if," "growing," "projected," "potential," "likely," "see," "ahead," "further," "going forward," "on the horizon," and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact included in this press release are forward-looking statements, including, but not limited to, statements regarding the expected receipt of additional proceeds from the sale of Conduent's Public Transit business; the pending sale of Conduent's Tolling business, including that such transaction will be consummated and the timing of such consummation; our planned exit from the Transportation segment; and expectations regarding our strategy to simplify our portfolio, sharpen our focus, strengthen our financial foundation, and drive value for our shareholders, clients and employees. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make. Important factors and uncertainties that could cause actual results to differ materially from those in our forward-looking statements include, but are not limited to: the risk that we do not receive some or all of the additional proceeds expected from the sale of our Public Transit business, including as a result of post-closing purchase price adjustments or the failure to satisfy any post-closing conditions; with respect to the pending sale of our Tolling business, the risk that required regulatory approvals, third-party consents or other closing conditions are not satisfied such that the closing is delayed or does not occur, unexpected costs, liabilities or delays, significant transaction costs, negative effects of the pendency of the transaction on the market price of our common stock or operating results, including as a result of changes in key customer, supplier, employee or other business relationships, and contractual restrictions during the pendency of the transaction that could adversely affect our ability to pursue business opportunities or strategic transactions; the risk of litigation or regulatory actions; our inability to retain and hire key personnel; and other factors that are set forth in the "Risk Factors" and other sections of our Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this press release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.

Media Contact:
Remy Kaul, Conduent, media@conduent.com

Investor Relations Contact:
Nick Goel, Conduent, ir@conduent.com

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Conduent Outlines Three-Year Path to Consistent Growth and Profitable Performance at Investor Day

Wed, 30 Sep 2026 11:45:00 GMT

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Company outlines focused strategy to simplify operations, leverage AI and scale growth across Government and Commercial markets

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today outlined its strategy and three-year path to consistent growth and profitable performance at its Investor Day in New York City.

Led by President and CEO Harsha V. Agadi, Conduent outlined its ASCEND 2026-28 framework, which is designed to accelerate profitable growth through three strategic priorities: Standardize operations and infrastructure, Specialize in core solutions where Conduent can lead and win, and Scale its go-to-market capabilities around priority industries and opportunities.

“We have taken decisive steps to strengthen and simplify Conduent, and we now have a clear strategy for the next phase of growth. We are focused on executing with discipline, leveraging AI and our differentiated capabilities to deepen client relationships, expand in our core markets and deliver greater value for our clients and shareholders,” said Harsha V. Agadi, President and CEO, Conduent.

At Investor Day, Agadi highlighted several areas of focus for the next phase of Conduent’s transformation:

A more focused portfolio: Announced portfolio actions are simplifying the company and concentrating resources on markets where Conduent has the capabilities and scale to compete and grow.
AI-led innovation: Conduent is embedding AI, automation and analytics more deeply across its solutions to improve client outcomes, increase differentiation and create new opportunities for growth.
Greater operational efficiency: ASCEND calls for greater standardization of operations and technology infrastructure, increased use of shared services and stronger performance management and analytics.
A sharper go-to-market approach: Conduent plans to align sales resources around priority industries and opportunities, expand within its existing client base and pursue targeted new-logo growth.
Disciplined execution: With the foundational reset underway, the company is shifting its focus toward execution, accountability and measurable results.

Conduent's strategy is centered on its Government and Commercial businesses, with particular focus on healthcare and financial operations, where the company has longstanding client relationships, domain expertise and proprietary technology capabilities. The company operates across 22 countries with more than 100 delivery locations.

Additional information regarding Conduent’s strategy and three-year outlook is available in the Company’s Form 8-K furnished today with the U.S. Securities and Exchange Commission and the Investor Day presentation available on the Company’s Investor Relations website.

Investor Day Webcast
Conduent's Investor Day will begin at 8:25 a.m. ET today and will be accessible to the public via webcast. The event will feature presentations from Agadi and members of Conduent's senior leadership team, followed by a question-and-answer session. The webcast and accompanying presentation materials will be available on Conduent's Investor Relations website.

Forward-looking statements
This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended, and is made in reliance on the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as anticipate, believe, estimate, expect, intend, plan, project, target, will and similar expressions identify forward-looking statements, although not all forward-looking statements contain these words. These statements include, among others, statements regarding the Company's ASCEND 2026-28 framework and strategic priorities; expected revenue, revenue growth and revenue mix; expected profitability, margin and cash flow; identified cost reduction initiatives and the amount, timing and realization of related savings; the expected completion, timing and proceeds of the announced divestitures of the Transit and Tolling businesses; the Company's capital structure and expected leverage reduction; and the Company's artificial intelligence strategy, deployments and anticipated client outcomes.

Forward-looking statements are not guarantees of future performance. They are based on management's current expectations and assumptions, are subject to known and unknown risks and uncertainties, many of which are outside the Company's control, and actual results may differ materially. Factors that could cause actual results to differ materially include, among others, the Company's ability to execute the ASCEND 2026-28 plan and realize expected cost savings on the anticipated timeline or at all; the Company's ability to retain and renew client contracts and win new business, and the timing of conversion of contract value into revenue; risks relating to the completion of the announced divestitures, including the satisfaction of closing conditions and receipt of required consents; the Company's level of indebtedness and its ability to refinance, extend or replace its indebtedness, including its revolving credit facility and receivables facilities, on acceptable terms or at all; reliance on government clients and exposure to government budgets and procurement practices; information security and data privacy risks; legal and regulatory proceedings; the Company's ability to develop and deploy artificial intelligence and achieve the anticipated benefits; and the other factors described under Risk Factors in the Company's Annual Report on Form 10-K for the year ended December 31, 2025 and in its subsequent Quarterly Reports on Form 10-Q, available at investor.conduent.com and www.sec.gov .

Forward-looking statements speak only as of the date of this release, and the Company undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law.

Media Contact:
Remy Kaul, Conduent, media@conduent.com

Investor Relations Contact:
Nick Goel, Conduent, ir@conduent.com

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Conduent to Host Investor Day on September 30, 2026

Thu, 24 Sep 2026 12:50:00 GMT

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Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced that it will host an Investor Day on Wednesday, September 30, 2026, from 8:25 a.m. ET – 12:30 p.m. ET at The Pierre Hotel in New York City.

Harsha V. Agadi, President and Chief Executive Officer, and members of Conduent’s executive leadership team will provide an overview of the company’s long-term strategy, portfolio priorities and growth opportunities across its markets, followed by a question-and-answer session.

The Investor Day live webcast will be open to the public and will be available at investor.conduent.com . The presentation slides will be posted at investor.conduent.com when the presentation begins, and a replay will be available on the site for 90 days following the event.

The Company may discuss material information at the Investor Day. Presentation materials will be furnished on a Form 8-K and will be available on the site.

About Conduent
Conduent is a global technology-enabled operating partner that helps businesses and governments simplify complexity, modernize mission critical operations and deliver measurable outcomes through AI, automation, data and human expertise. Learn more at www.conduent.com .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Forward-Looking Statements
This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended, including statements regarding the Company's Investor Day and the long-term strategy, portfolio priorities and growth opportunities to be discussed there. These statements are not guarantees of future performance. They are based on management's current expectations and assumptions and are subject to known and unknown risks and uncertainties, many of which are outside the Company's control, that could cause actual results to differ materially from those expressed or implied, including the factors described under Risk Factors in the Company's Annual Report on Form 10-K for the year ended December 31, 2025 and in its subsequent Quarterly Reports on Form 10-Q, which are available at investor.conduent.com and www.sec.gov . Forward-looking statements speak only as of the date of this release, and the Company undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law.

Media Contact:
Remy Kaul, Conduent, media@conduent.com

Investor Relations Contact:
Nick Goel, Conduent, ir@conduent.com

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Conduent Names Narayanan Sundaresan Chief Information and Technology Officer

Mon, 14 Sep 2026 12:45:00 GMT

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Technology leader brings more than 28 years of experience driving enterprise transformation, AI innovation and technology strategy for large, regulated organizations.

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Narayanan Sundaresan as Chief Information and Technology Officer , effective September 14, 2026.

Narayanan Sundaresan

Sundaresan brings more than 28 years of experience leading enterprise technology organizations and digital transformation initiatives, with expertise driving AI-powered business transformation, modernizing enterprise platforms, advancing digital products, and strengthening cybersecurity and data governance.

At Conduent, Sundaresan will lead the Company's global technology organization and strategy in support of transformation and growth. He will focus on accelerating the adoption of AI-powered capabilities across the enterprise while continuing to strengthen the secure, reliable and scalable technology foundation needed to support Conduent's clients and operations. His leadership will help advance Conduent's efforts to modernize operations, scale innovation and deliver measurable outcomes for clients.

“Narayanan joins Conduent at an important point in our transformation, and his experience will help us accelerate innovation, enhance client outcomes, and create greater value for our business,” said Harsha V. Agadi, Chief Executive Officer of Conduent. “I’m excited to welcome him to our leadership team and look forward to his impact as we turn our AI and technology strategy into measurable business results.”

“I’m honored to step into this role at a pivotal moment for Conduent,” said Narayanan Sundaresan, Chief Information and Technology Officer, Conduent. “My focus will be on two things that go hand in hand: accelerating the build-out of AI-powered capabilities across every part of the enterprise and scaling a technology infrastructure that is both secure and reliable enough to support that growth. AI only creates lasting value when it’s built on a foundation that clients and associates can trust.”

Prior to joining Conduent, Sundaresan served as Global Chief Information Officer and Senior Vice President, Digital Products & Technology at Strategic Education, where he led enterprise-wide AI work redesign and hyper-automation initiatives, technology harmonization across business units, and the development of global technology capabilities. He also previously held technology leadership positions at Capella Education Company, where he led digital technology initiatives, enterprise platforms and global technology delivery.

Sundaresan holds an MBA from the University of Minnesota Carlson School of Management and an M.S. in Software Engineering from the University of St. Thomas. He also completed the High Potential Leadership Program at Harvard Business School.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 48,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Media Contact:
Remy Kaul, Conduent, media@conduent.com

Investor Relations Contact:
Conduent, ir@conduent.com

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Conduent Appoints Anna Novoseletsky as Executive Vice President, General Counsel and Secretary

Mon, 03 Aug 2026 12:45:00 GMT

FLORHAM PARK, N.J.---Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Anna Novoseletsky as Executive Vice President, General Counsel and Secretary.

In this role, Novoseletsky will lead Conduent's global legal, compliance, risk and HR functions and serve as a member of the company's executive leadership team.

“Anna is an accomplished legal executive with deep expertise in public company governance, global payments, regulatory affairs and strategic transactions,” said Harsha Agadi, Chief Executive Officer of Conduent. “She has built and led high-performing legal organizations, partnered closely with executive teams and boards, and successfully guided companies through periods of growth and transformation. Her strategic perspective and commitment to strong governance make her an outstanding addition to our leadership team as we continue executing our strategy and positioning Conduent for long-term success.”

Prior to joining Conduent, Novoseletsky served as Chief Legal Officer, Chief Compliance Officer and Corporate Secretary of Cantaloupe, Inc., where she led the company's legal, governance and compliance functions and supported strategic growth initiatives, including mergers and acquisitions. Previously, she spent more than a decade at Discover Financial Services, serving as General Counsel for its global payments business across more than 20 countries, advising on strategic transactions, product innovation and complex regulatory matters.

“Conduent serves governments, health plans and commercial clients in highly regulated industries while reshaping its portfolio," said Novoseletsky. “That requires legal to move at the speed of the business. I'm excited to join Conduent at a pivotal moment and help advance its transformation.”

Before Discover, Novoseletsky practiced mergers and acquisitions, securitization and capital markets law at Latham & Watkins. She earned a Juris Doctor, cum laude, from Northwestern Pritzker School of Law and Bachelor and Master of Laws degrees, magna cum laude, from the National Law Academy of Ukraine. She is admitted to practice law in Illinois.

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 48,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Trust, Accountability and the Responsibility to Improve

Wed, 22 Jul 2026 13:25:00 GMT

By Harsha V. Agadi, President and Chief Executive Officer, Conduent

Harsha V. Agadi, President and Chief Executive Officer, Conduent

As I wrap up my first six months as CEO of Conduent, I’ve spent a great deal of time meeting with employees, clients, investors and partners. One theme has consistently emerged in those conversations: trust.

Trust is not a marketing slogan. It is the foundation of our business. Trust is earned through performance. It is built through accountability. And it is strengthened by how organizations respond when faced with challenges.

Every day, organizations rely on Conduent to help deliver mission-critical services that support millions of people around the world. That responsibility requires us to continually improve, invest and evolve—whether in our operations, our technology platforms, our client experience or our security capabilities.

Over the past six months, we have continued to sharpen our strategic focus, strengthen execution and invest in the technology and capabilities that matter most to our clients. That same commitment to continuous improvement extends to cybersecurity and operational resilience.

Upon discovery of a cybersecurity incident in early 2025, we acted quickly to secure our networks, restore operations, engage independent cybersecurity experts, notify law enforcement and support our clients through the notification process. As previously communicated, there continues to be no evidence that any of the affected data has been misused, posted or made publicly available.

How We've Continued to Strengthen

The incident did not define our response—it accelerated our progress. Conduent has always taken security seriously. On an annual basis, Conduent’s global information security environment is subject to more than 140 independent audits, including SOC 2 Type II audits, PCI compliance audits, ISO 27001 audits, HITRUST certifications, among others. Together, these evaluations help ensure our security program continues to evolve alongside an increasingly complex threat landscape.

We made substantial progress on our multi-year plans to further reinforce and modernize our security environment and operational resilience across the enterprise. As the threat landscape continues to evolve—including the emergence of AI-enabled attacks—we have accelerated key initiatives, expanded our threat detection and response capabilities, enhanced automation, and centralized security operations to improve visibility, consistency and resilience.

A key part of this work has been our strategic partnership with Palo Alto Networks, leveraging its suite of next-generation cybersecurity capabilities to provide more unified visibility and response across endpoints, networks and cloud environments.

These investments are part of a broader commitment to continuously strengthening our security posture. Cybersecurity is not a fixed destination. Every organization faces evolving threats. As those threats evolve, what matters most is how effectively organizations anticipate, respond and continuously improve.

The lessons are bigger than cybersecurity

Trust is built through transparency. It is reinforced through accountability. And it is earned through the actions an organization takes every day to improve.

Six months into my tenure as CEO, I am confident in the progress we have made, but even more focused on the work ahead. Security, resilience, accountability and performance remain non-negotiable priorities for Conduent. Our clients place extraordinary trust in Conduent every day. Earning and maintaining that trust remains one of our greatest responsibilities—and one we are committed to fulfilling through continuous investment, accountability and improvement.

That is the standard we hold ourselves to at Conduent.

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Conduent Recognized on TIME's America's Best Companies 2026 List

Mon, 13 Jul 2026 12:45:00 GMT

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Award based on employee satisfaction, financial performance and sustainability transparency

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced it has been recognized on TIME’s inaugural edition of American’s Best Companies list. The list can be viewed on time.com at https://time.com/article/2026/07/09/americas-best-companies-2026/ .

For the first time, TIME and Statista are awarding the titles of “America’s Best Companies 2026” through an independent survey assessing the nation’s top-performing organizations across key dimensions.

The TIME America’s Best Companies 2026 ranking identifies top-performing U.S. companies using a data-driven evaluation across these areas:

Employee Satisfaction: Based on ~217,000 employee surveys assessing workplace culture, pay, conditions, and employer reputation
Financial Performance: Analysis of revenue growth, profitability, and asset performance using multi-year financial data
Sustainability Evaluation of environmental impact, social responsibility, and governance practices using standardized ESG metrics

“Being named one of TIME’s America’s Best Companies reflects what matters most, our people, our performance, and our principles. As we transform into a faster, more accountable, more outcomes‑driven organization, our associates continue to bring the empathy, innovation, and ownership that define who we are,” said Harsha V. Agadi, President and Chief Executive Officer, Conduent. “This recognition reinforces that our commitment to our people and to responsible, high‑performance execution is both resonating internally and delivering measurable impact for our clients and the communities we serve.”

For more information about life at Conduent and its workplace culture, visit https://careers.conduent.com/us/en/life-at-conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Announces Agreement to Sell Its Tolling Business to Quarterhill Inc. for $70 Million

Tue, 30 Jun 2026 12:45:00 GMT

Conduent Will Also Receive a 7% Interest in Quarterhill Inc.

Conduent Bolsters Financial Position

Tolling Agreement Follows Recently Announced Agreement to Sell Its Public Transit Business

FLORHAM PARK, N.J., June 30, 2026 — Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced that it has entered into a definitive agreement to sell its Tolling business (a division of Conduent Transportation) to Quarterhill Inc. (TSX: QTRH) (OTCQX: QTRHF), a leading global provider of intelligent transportation system solutions.

The sale has a purchase price of $70 million in cash, and Quarterhill will assume most liabilities associated with the business, including all surety bond obligations, further improving Conduent’s financial profile. The structure of the transaction enhances Conduent’s financial flexibility and reduces exposure to non-core obligations.

The transaction is expected to close before the end of 2026.

This agreement follows a separate transaction, announced in May, to sell the Public Transit business, also part of Conduent’s Transportation division, which is similarly expected to close before the end of 2026.

Together, these transactions simplify Conduent’s portfolio and increase focus on its core businesses, enhancing the predictability and durability of Conduent’s earnings profile.

“This Tolling transaction, alongside the previously announced Public Transit agreement, advances our strategy to simplify our portfolio, sharpen focus on our core businesses, and strengthen our financial foundation,” said Harsha V. Agadi, Conduent President and Chief Executive Officer. “We are continuing our strategic journey to enhance long-term value creation, including simplifying our business, strengthening the balance sheet, and increasing sustainable free cash flow.

“With more than four decades of experience in tolling, Quarterhill is extremely well positioned to support the Conduent Tolling team and its clients. As we move toward closing, we remain committed to delivering outstanding quality and performance for all Transportation clients while ensuring smooth transitions for both clients and associates.”

As part of the transaction, Conduent will also receive a 7% interest in Quarterhill Inc. along with registration rights and board observer rights, providing potential upside participation in future value creation.

With operations in the United States and United Kingdom, Conduent’s Tolling business provides mission‑critical technology that enables all‑electronic tolling, roadside and back‑office processing, image review, violation enforcement, and analytics. It supports more than 14 million tolling transactions per day.

Additional details of the transaction are outlined in Conduent’s 8-K filed with the U.S. Securities and Exchange Commission (SEC) today.

About Quarterhill
Quarterhill is a global leader in the Intelligent Transportation System (ITS) industry, advancing mobility through smart infrastructure solutions that reduce congestion, improve roadway safety, and create more sustainable travel. Each year, Quarterhill's platforms process billions of transactions, perform compliance and safety inspections on millions of commercial vehicles, and enable transportation agencies worldwide to optimize thousands of lanes of traffic to improve travel for everyone. Leveraging advanced artificial intelligence and machine learning technologies, Quarterhill's platform delivers automation and predictive insight to help agencies manage transportation networks more efficiently. By working in close partnership with governments, communities, and industry leaders, Quarterhill is building today's connected roadways while shaping the next generation of intelligent, resilient mobility. Quarterhill is listed on the TSX under the symbol QTRH and on the OTCQX Best Market under the symbol QTRHF. Learn more at www.quarterhill.com.

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What I Heard from Clients at ELEVATE 2026: Speed, Accountability and Human Connection in the Age of AI

Fri, 12 Jun 2026 12:45:00 GMT

By Harsha V. Agadi, President and Chief Executive Officer, Conduent

I attended ELEVATE 2026 with a simple goal: listen.

As a CEO, opportunities to spend concentrated time with clients are invaluable. They provide an unfiltered view of what is working, what is changing, and what clients need from their partners to succeed.

What struck me most was not how much our clients talked about artificial intelligence.

It was how often they talked about outcomes.

Across healthcare, government, financial services, transportation, and other industries, I heard a remarkably consistent message. Organizations are navigating growing complexity, rising customer expectations, increasing cost pressures, and rapid technological change. They are looking for partners who can help them move faster, simplify operations, and deliver measurable results.

And they are looking for accountability.

Those conversations reinforced my belief that our industry is entering a new chapter — one where speed, innovation, and human connection will increasingly define success.

Seeing Conduent Through a Client’s Eyes

Before I became Conduent’s CEO, I was a client.

That perspective matters.

I understand what it means to rely on a partner to support critical operations, manage customer interactions, process transactions, protect data, and deliver experiences that reflect directly on your brand.

Clients do not judge service providers by presentations, promises, or organizational charts.

They judge them by outcomes.

Can you help solve problems?

Can you help simplify complexity?

Can you help me achieve results faster?

Those are the questions clients are asking today.

The scale of what Conduent does positions us uniquely to answer them. We work with 40% of the Fortune 100. We support nine out of 10 U.S. health plans. We help administer government healthcare programs serving more than 111 million recipients. Seven out of 10 banks rely on us. Every day, we help manage billions of interactions on behalf of our clients.

But scale is not the story.

What matters is how we use that scale to create greater value.

That is where I believe the opportunity lies—not only for Conduent, but for the entire business process services industry.

Speed Is Becoming a Competitive Advantage

If there was one theme that surfaced more than any other at ELEVATE, it was speed.

Healthcare leaders talked about the need to adapt more quickly to changing member expectations.

Government leaders emphasized the importance of delivering services more efficiently while managing increasing complexity.

Financial services executives discussed the need to move faster while maintaining security, compliance, and trust.

The specifics differed, but the underlying challenge was the same.

Organizations can no longer afford long implementation cycles, slow decision-making, or unnecessary complexity.

Speed is becoming a competitive advantage.

That does not mean moving recklessly. It means removing friction. It means accelerating decisions, shortening implementation timelines, and responding quickly when clients need support.

Technology is making that possible.

AI, automation, analytics, and digital platforms are helping organizations accomplish in months what once took much longer. But technology alone is not enough.

Execution matters.

One of the changes underway at Conduent is a renewed focus on speed and execution. We are simplifying how we operate, accelerating decision-making, reducing implementation timelines, and creating greater accountability around outcomes.

Because activity without results is just motion.

What clients expect—and what they deserve—is performance they can see and measure.

AI Is Reshaping Business. Human Connection Remains the Differentiator.

Not surprisingly, AI was a frequent topic of discussion throughout ELEVATE.

Clients are eager to understand how AI can improve experiences, increase efficiency, strengthen decision-making, and unlock new value from their operations.

We are seeing those opportunities firsthand.

Across Conduent, AI is helping improve customer interactions, strengthen fraud detection, streamline workflows, support benefits administration, and reduce manual effort across a variety of processes.

The technology is advancing rapidly.

Yet one message came through clearly from client conversations.

As AI becomes more powerful, human connection becomes more important.

When someone is resolving a healthcare issue, seeking government assistance, managing a financial concern, or navigating a major life event, empathy matters. Judgment matters. Accountability matters.

Technology should enhance those moments—not replace them.

The future is not a choice between automation and people.

It is the thoughtful integration of both.

Technology at scale. Human judgment where it matters.

That combination will define the next generation of customer and citizen experiences.

Accountability Builds Trust

Another message I heard consistently was the importance of accountability.

Clients want transparency.

They want responsiveness.

And they want partners who take ownership.

Throughout my career, I have viewed complaints differently than most people.

A complaint is not an inconvenience.

It is a diagnosis.

It tells you where something is broken, where expectations are not being met, and where improvement is required.

The organizations that succeed are not the ones that spend the most time explaining problems.

They are the ones that solve them.

That philosophy is shaping how we are evolving at Conduent.

We are creating greater clarity around ownership, simplifying decision-making, and building a culture where accountability is expected at every level of the organization.

Clients should know where we stand.

They should know who owns the issue.

And they should know we are committed to delivering results.

Trust is earned through execution.

The New Conduent

The conversations at ELEVATE reinforced something else.

Many clients know Conduent for a specific capability, but not necessarily for the full breadth of what we can do.

That represents a tremendous opportunity.

Our future is not simply about doing more transactions.

It is about helping clients solve more problems.

We are evolving from a transactional business process outsourcing model toward a technology-enabled business process services company—one focused on outcomes, innovation, and partnership.

That means combining deep operational expertise with technology, data, AI, and a relentless focus on client success.

It means moving faster.

It means being more accountable.

It means continuously innovating.

Most importantly, it means helping clients achieve better outcomes for the people they serve.

What Comes Next

ELEVATE was not simply a client conference.

It was an opportunity to listen.

What I heard was clear.

Clients are not asking whether AI is coming. They know it is.

What they are asking is who can help them move faster, simplify complexity, improve experiences, and remain accountable as change accelerates.

That is the challenge in front of our industry.

It is also the opportunity in front of Conduent.

Technology will continue to evolve. Customer expectations will continue to rise. New challenges will emerge.

But the fundamentals remain unchanged.

Clients want results.

They want trust.

They want partners who show up when it matters.

The future of business process services will not be defined by who automates the most.

It will be defined by who best combines technology, accountability, and human judgment to help clients achieve better outcomes.

That is the company we are building at Conduent.

And we are just getting started.

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Conduent Announces Agreement to Sell Its Public Transit Business to Modaxo for $164 Million

Thu, 21 May 2026 21:45:00 GMT

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Transaction Expected to Close Before the End of 2026

Conduent Continues to Fortify Its Balance Sheet

Conduent Retains Ownership of Tolling Business Segment

Conduent Incorporated (Nasdaq: CNDT), a global technology‑driven business solutions and services provider, today announced that it has entered into a definitive agreement to sell its Public Transit business, an operating unit of Conduent Transportation, to Modaxo, a global technology organization focused on moving the world’s people. The Public Transit business consists of Transit Fare Management and Fleet Management Solutions businesses.

The sale has a purchase price of $164 million. The companies expect the transaction to close before the end of 2026, subject to customary conditions and regulatory approvals.

“This transaction advances our strategy to simplify the portfolio, sharpen focus on our core businesses, and strengthen our financial foundation. Consistent with the disciplined execution outlined in Q1, it further positions Conduent to deliver sustainable, long-term value for our shareholders, clients, and employees,” said Harsha V. Agadi, Conduent President and Chief Executive Officer. “Modaxo’s technology focus makes it a strong strategic fit for the Public Transit business and those it serves. We remain committed to delivering outstanding quality and performance for our Transportation clients as we prepare for closing and ensure a seamless transition for clients and employees.”

With global operations, the Public Transit business offers fare collection systems, fleet management systems, payment and revenue management platforms, and other hardware‑enabled mobility systems.

Conduent Transportation’s remaining Tolling business provides mission‑critical technology that enables all‑electronic tolling, roadside, and back‑office processing, image review, violation enforcement and analytics. It supports more than 14 million tolling transactions per day.

Additional details of the transaction are outlined in Conduent’s 8-K filed with the U.S. Securities and Exchange Commission (SEC) today.

About Modaxo
Modaxo is a global technology organization passionate about moving the world’s people. Working both together and independently, our collective of businesses is committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at Modaxo.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

Forward-Looking Statements
This press release may contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” "plan," “intend,” “will,” “aim,” “should,” “could,” “forecast,” “target,” “may,” "continue to," “endeavor,” "if,” “growing,” “projected,” “potential,” “likely,” "see," "ahead," "further," "going forward," "on the horizon," and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact included in this press release are forward-looking statements, including, but not limited to, all statements regarding the sale of Conduent’s Public Transit business, including that such transaction will be consummated and the timing of such consummation, expectations regarding our strategy to simplify our portfolio, sharpen our focus, strengthen our financial foundation, and drive value for our shareholders, clients and employees. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make. Important factors and uncertainties that could cause actual results to differ materially from those in our forward-looking statements include, but are not limited to: Conduent’s ability to realize the benefits anticipated from the sale of its Public Transit business, including as a result of a delay or failure to obtain certain required regulatory approvals or the failure of any other condition to the closing of the transaction such that the closing of the transaction is delayed or does not occur; unexpected costs, liabilities or delays in connection with the proposed transaction; the significant transaction costs associated with the proposed transaction; negative effects of the announcement, pendency or consummation of the transaction on the market price of our common stock or operating results, including as a result of changes in key customer, supplier, employee or other business relationships; the risk of litigation or regulatory actions; our inability to retain and hire key personnel; the risk that certain contractual restrictions contained in the definitive transaction agreement during the pendency of the proposed transaction could adversely affect our ability to pursue business opportunities or strategic transactions; and other factors that are set forth in the “Risk Factors” and other sections of our Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this press release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260521304589/en/

Media Contacts:
Remy Kaul, Conduent, remy.kaul@conduent.com

Neil Franz, Conduent, neil.franz@conduent.com, +1-240-687-0127

Investor Relations Contact:
Conduent, ir@conduent.com

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Conduent Appoints Adam Demuyakor to Board of Directors

Wed, 20 May 2026 20:15:00 GMT

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Technology Investor and Digital Transformation Leader Brings Deep Expertise in AI, Innovation and Enterprise Technology Strategy

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Adam Demuyakor to its Board of Directors, effective June 1, 2026. Mr. Demuyakor brings experience in technology, strategic investing, and business transformation, with a track record of advising organizations on innovation, enterprise modernization, and growth.

Adam Demuyakor

Mr. Demuyakor is Founder and Managing Partner of Wilshire Lane Capital, a venture capital firm focused on high-growth, technology-enabled businesses, and transformative technologies. In this role, he advises corporate partners on business modernization initiatives and has led investments across generative AI applications, enterprise software, financial technology, and infrastructure platforms.

In addition to his role at Wilshire Lane Capital, Mr. Demuyakor serves as Vice Chairman of the Housing Authority of the City of Los Angeles, the second-largest public housing authority in the United States, and he brings direct governance experience with complex governmental enterprises. Prior to founding Wilshire Lane Capital, he also held investment and advisory roles at Andreessen Horowitz, The Carlyle Group, and Morgan Stanley. Mr. Demuyakor holds a bachelor’s degree, with high honors, from Harvard College and an MBA from Harvard Business School.

“A key priority for our Board is ensuring we continue to broaden the range of skills, experiences, and perspectives represented around the table,” said Margarita Paláu-Hernández, Chair of the Board, Conduent Incorporated. “Adam’s background expands the breadth of expertise represented on our Board and enhances the diversity of thought that supports effective governance and long-term value creation.”

“Adam brings valuable experience at the intersection of technology, investment, and business transformation that will complement the capabilities of our Board,” said Harsha V. Agadi, Chief Executive Officer of Conduent. “His perspective on innovation, enterprise modernization, and AI-enabled technologies will support Conduent as we continue strengthening how we operate, advancing our technology agenda, and delivering strong outcomes for clients, associates, and shareholders.”

“I am honored to join Conduent’s Board at an important time in the company’s transformation,” said Mr. Demuyakor. “Conduent’s focus on operational excellence, client service, and technology-enabled solutions creates a strong foundation for future growth. I look forward to working with the Board and leadership team to help support the company’s long-term strategy and continued transformation.”

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Conduent Appoints Greta Van to Board of Directors

Fri, 06 Mar 2026 21:05:00 GMT

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Finance and Technology Leader Brings Decades of Experience in Audit, Controls, Risk, Compliance and Strategy Across Global Public Companies

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Greta Van to its Board of Directors. Ms. Van brings more than two decades of progressive leadership experience spanning finance, audit, enterprise risk management, and strategic operations within global, publicly traded organizations.

Greta Van

Ms. Van currently serves as Chief Audit Executive at Jack Henry & Associates, a leading financial technology and payment processing provider. In this role, she advises the Board and Audit Committee on governance, internal controls, and enterprise risk while overseeing public company compliance and high‑value strategic consulting initiatives. She has transformed the company’s internal audit function, expanded its consulting mandate, delivered cost reductions in external audit engagements, and is valued as a strategic business partner to the operations team.

Ms. Van also held senior leadership roles at PRGX, Infor Global Solutions, Crawford & Company, Internap, Comverge, and Accretive Solutions. Her experience also includes enterprise strategy, M&A governance, information security, business continuity, and operational integration.

"Greta is an exceptional leader with broad experience across governance, risk, and strategy, and her deep operational and financial expertise makes her a valuable addition to our Board," said Harsha V. Agadi, Chief Executive Officer of Conduent. "Her ability to modernize complex functions, strengthen enterprise risk frameworks, and enhance board‑level reporting will help us advance our strategic priorities and deliver value to our clients, associates, and shareholders."

“I am honored to join Conduent’s Board at such a pivotal time in the company’s evolution,” said Ms. Van. “Conduent’s focus on technology‑driven solutions, operational excellence, outstanding client service and quality, and disciplined transformation aligns strongly with my professional experience. I look forward to partnering with the Board and leadership team to help further accelerate performance and strengthen governance across the enterprise.”

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Appoints Harsha V. Agadi as Chief Executive Officer

Fri, 16 Jan 2026 21:30:00 GMT

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Succeeds Cliff Skelton, who will step down as President and CEO

Margarita Paláu-Hernández appointed independent Chair of the Board

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced that the Board of Directors has appointed Harsha V. Agadi, Chairman of Conduent’s Board of Directors, as Chief Executive Officer, effective immediately. As part of this transition, Mr. Agadi will step down as Chairman of the Board, and Margarita Paláu-Hernández has been appointed independent Chair of the Board. Mr. Agadi succeeds Cliff Skelton, who will step down as President, Chief Executive Officer, and a member of the Board of Directors. All leadership changes are effective immediately.

Harsha V. Agadi

Mr. Agadi said, “Since joining the Conduent Board last year, I have been impressed by the Company’s long-term client relationships, its cutting-edge technologies that propel digital interactions, and the management team’s dedication to innovation and excellence. I am honored to take on this role and grateful for the trust of my fellow Board members. I also want to thank Cliff for his leadership and contributions over the past six years. I look forward to working closely with the Conduent team to leverage the company’s unique strengths, accelerate the pace of our growth, and deliver long-term value for our clients, shareholders, and employees.”

Ms. Paláu-Hernández said, “I am grateful to the Board for their trust in appointing me independent Chair, and have great confidence in Harsha’s leadership to drive Conduent forward.”

Mr. Skelton said, “Leading Conduent has been a privilege. With the Company well-positioned for the future, this is the right time to begin the transition to a new CEO with the requisite skills and experience to lead the company through its next phase of development. I want to thank the entire Board and my Conduent colleagues for their support over the past several years.”

Biographies

Mr. Agadi brings over 35 years of executive leadership and corporate governance experience across public and private companies. He joined Conduent’s Board of Directors in 2025, serving as Chairman of the Board, and previously led its Audit Committee.

Mr. Agadi has held senior executive positions at Fortune 50 companies. He has extensive multi-sector experience, having served as Chief Executive Officer of six companies over the past 25 years. He currently serves as Chairman of GHS Holdings, LLC, and is the non-executive Chairman of the Board of Flotek Industries, Inc.

Mr. Agadi previously served on several public company boards, including Belmond Ltd. and Crawford & Company, where he chaired multiple committees. He also actively participates on several charitable boards. Mr. Agadi holds a Bachelor of Commerce from the University of Mumbai and an MBA from Duke University’s Fuqua School of Business.

Ms. Paláu-Hernández is Founder and CEO of Hernández Ventures, a privately held enterprise involved in business and real estate ventures. She joined Conduent’s Board of Directors in 2019 and currently serves on the board of Icahn Enterprises. L.P. Previously, she served on the boards of International Flavors and Fragrances, Xerox Holdings Corporation, Apartment Income REIT Corp., Occidental Petroleum, Herbalife Nutrition Ltd., and ALJ Regional Holdings, Inc.

In 2018, Ms. Paláu-Hernández was nominated to serve as a Representative of the United States of America to the Seventy-third Session of the General Assembly of the United Nations with the personal rank of Ambassador. Prior to founding Hernández Ventures, Ms. Paláu-Hernández was an attorney with the law firm of McCutcheon, Black, Verleger & Shea.

Outside of her professional roles, Ms. Paláu-Hernández serves on various academic and charitable boards. Ms. Paláu-Hernández holds a Bachelor’s degree, magna cum laude, from the University of San Diego and a Juris Doctor degree from UCLA School of Law.

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 53,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Launches AI Experience Center to Showcase AI & GenAI-Powered Solutions for Commercial, Transportation and Government Clients

Tue, 13 Jan 2026 13:45:00 GMT

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New Center Demonstrates How AI Can Drive Business Performance, Enhance Customer Experience and Improve Financial Outcomes

Collaborations with Microsoft and Other Tech Leaders Helps Fuel Innovation Pipeline

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced the opening of its AI Experience Center at Conduent’s corporate headquarters in Florham Park, New Jersey.

The AI Experience Center is a curated, collaborative space where clients can explore how Conduent’s AI- and GenAI-powered solutions are designed to address their needs and deliver measurable outcomes to improve business process performance, enhance customer satisfaction and drive better financial outcomes. These commercially available solutions, which are tailored for Conduent’s commercial, transportation, and government clients to support their business and their end users, span across customer experience, document processing, pharma and life sciences, payment fraud mitigation, transportation license plate recognition, human capital solutions, and finance, accounting and procurement.

“For approximately 20 years, Conduent has applied advanced technologies like AI across our businesses to deliver meaningful outcomes that align with our clients’ strategic and financial goals,” said Cliff Skelton, President and CEO of Conduent. “As we expand our use of GenAI, the AI Experience Center demonstrates to our clients our innovative portfolio and how these solutions enable us to achieve higher levels of value, performance and personalized experience to support their businesses and their customers.”

In partnership with Microsoft, Conduent has been accelerating innovation across its portfolio leveraging the Azure OpenAI Service. The initial solutions utilizing AI and GenAI developed with Microsoft focused on end-user engagement, healthcare claims processing, and fraud detection.

“At Microsoft, we deeply value our collaboration with Conduent. The launch of the AI Experience Center is a milestone that reflects our shared commitment to innovation and empowering organizations with cutting-edge AI and Generative AI solutions,” said Chad Kammeraad, VP/General Manager Global Strategics Commercial Enterprise at Microsoft. “Together, we are helping commercial, transportation, and government clients unlock new possibilities and deliver transformative outcomes.”

Strategic Partnerships Expand Conduent Capabilities

In addition to working with Microsoft, Conduent has been able to accelerate the development of solutions through strategic partnerships with other leading technology companies. With the help of these tech category leaders and their AI and GenAI tools, Conduent solutions have expanded their capabilities, such as recognizing significant savings in the procurement process, helping guide employees through the open enrollment process, and expanding contact center agent expertise and abilities to support and service customers.

Advanced AI Solutions Delivering Breakthrough Solutions for Clients

Designed to align with our clients’ functional areas, the Center features in-depth demos that highlight Conduent’s ability to solve complex industry challenges through transformative technologies developed either in-house or with leading technology partners. Solutions are organized into three key functional areas:

Functional Areas	Capabilities	Example of Solutions Powered by AI & GenAI
Improve end-user interactions and engagement	Enable more personalized experiences at scale with adaptive learning that improves engagement	Enhancement of CX offering with market leading AI features: Real-time translation Accent smoothing Automated quality assurance
Streamline core operations	Automate time-consuming tasks, simplify workflows and process information faster with higher accuracy	Enhanced identification of FDA-reportable events Automated fraud detection for government prepaid card programs
Optimize enterprise functions	Analyze data and gain insights quickly to help teams make smarter decisions	Personalized, intelligent employee benefit experiences Contract compliance assessment and identification of procurement savings

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 53,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Appoints Michael J. Fucci to Board of Directors

Fri, 31 Oct 2025 12:45:00 GMT

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Respected Business Leader and Former Deloitte US Chair Brings Decades of Strategic and Operational Experience

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Michael J. Fucci to its Board of Directors, effective October 27.

Mr. Fucci brings more than 40 years of leadership experience, having most recently served as Deloitte US Chair from 2015-2019. In that role, he provided governance and strategic oversight on key priorities including enterprise strategy, leadership succession, risk management, talent development, and executive compensation driving both revenue growth and market share. He joined Deloitte’s board of directors in 2012 and currently serves on the board of directors of Acadia Healthcare and Flotek Industries, Inc.

Beginning his career with Deloitte’s predecessor firm in 1981, Mr. Fucci played a pivotal role in expanding the firm’s human capital business into an industry leader and later served as Chief Operating Officer. He retired from Deloitte in 2020.

“I’m pleased to welcome Mike to Conduent’s Board of Directors,” said Cliff Skelton, President and CEO of Conduent. “He is a highly respected global leader whose deep business acumen and strategic insight will be invaluable as we continue to execute our growth strategy and deliver value to our shareholders, clients and associates.”

“I’m excited to join Conduent’s Board at such a promising time for the company,” said Fucci. “The progress made over the past several years has laid a strong foundation for future growth. I look forward to working with Conduent’s Board and leadership team to help sustain and accelerate that momentum.”

Conduent Chairman Harsha V. Agadi stated: “Welcoming a director of Mike Fucci’s caliber and integrity is a significant gain for Conduent. His leadership perspective and deep experience in professional services will serve all of our stakeholders well.”

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Forward-Looking Statements

This press release, any exhibits or attachments to this release, and other public statements we make may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” "expectations," "in front of us," "plan," “intend,” “will,” “aim,” “should,” “could,” “forecast,” “target,” “may,” "continue," "look forward”, and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact included in this press release or any attachment to this press release are forward-looking statements. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make. Important factors and uncertainties that could cause our actual results to differ materially from those in our forward-looking statements include, but are not limited to those factors that are set forth in our 2024 Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Integrates AI Technologies to Modernize Government Payments, Combat Fraud and Improve Customer Experiences for Beneficiaries

Tue, 16 Sep 2025 12:45:00 GMT

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Successfully completed AI pilot with Microsoft – now live – boosts fraud detection

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, is embedding generative AI (GenAI) and other advanced AI technologies into its suite of solutions for state and federal agencies. These technologies aim to improve the disbursement of critical government benefits, enhance the citizen experience, and fortify fraud prevention across major aid programs like Medicaid and the Supplemental Nutrition Assistance Program (SNAP).

As part of a recently completed GenAI pilot with Microsoft – originally announced in 2024 and now fully deployed – Conduent has significantly increased its fraud detection capacity for its largest open-loop payment card programs. Because these cards can be used at a wide range of merchants, monitoring for fraud is particularly complex. Leveraging AI, a small team of specialists can now surveil tens of thousands of accounts for suspicious activity, including identity theft and account takeover with significant improvement in accuracy. This capability is in the process of being scaled to other payment card programs.

Following the pilot’s success, Conduent is now seeking to apply similar AI methodologies to help detect and prevent fraud in Medicaid and closed-loop EBT cards, including SNAP benefits – helping safeguard usage at approved retailers. A leader in government payment disbursements, Conduent currently supports electronic payments for public programs in 37 states.

“As states adapt to evolving budget constraints and eligibility requirements, AI can empower agencies to reduce fraud and improper payments while improving service delivery,” said Anna Sever, President, Government Solutions at Conduent. “With decades of experience supporting critical government programs, Conduent is deepening its investment in AI to expand these gains across multiple programs.”

Transforming Customer Support with AI

Conduent is also deploying AI to drive improvements in the contact center experience for public benefit recipients. A standout example is the Conduent GenAI-powered capability that equips agents with instant access to accurate, program-specific information – reducing call handling times.

Conduent provides U.S. agencies with solutions for healthcare claims administration, government benefit payments, eligibility and enrollment, and child support. Visit Conduent Government Solutions to learn more.

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Announces the Successful Completion of Debt Refinancing

Wed, 27 Aug 2025 12:45:00 GMT

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FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced it has successfully completed a refinancing of its existing term loan and revolving credit agreements.

Key Highlights of the Refinancing:

Full Prepayment of the Term Loan

Renewed Revolving Credit Facility

New Performance Letter of Credit Facility

Giles Goodburn, Conduent’s CFO, commented, “Completing this refinancing marks a key milestone in our strategy, further strengthening our financial foundation and positioning Conduent for future growth. This transaction provides the right mix of debt instruments to support our operations and capital allocation strategy.”

Additional details of the refinancing can be found in Conduent’s 8-K which will be filed with the U.S. Securities and Exchange Commission.

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Announces Board Leadership Transition

Wed, 06 Aug 2025 11:45:00 GMT

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Harsha V. Agadi Named Chairman, Succeeds Scott Letier

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced the appointment of Harsha V. Agadi as Chairman of its Board of Directors, effective August 6. He succeeds Scott Letier, who now chairs the Board’s Audit Committee.

Mr. Agadi joined Conduent’s Board in 2025 and previously led its Audit Committee. Mr. Letier has served as a director since 2018 and as Chairman since 2021. These leadership changes are part of the Board’s practice of rotating board roles and commitment to strategic governance, as noted in the company’s Form 8-K filing on June 25.

“We’re pleased to welcome Harsha to the role of Chairman,” said Cliff Skelton, President and CEO of Conduent. “His leadership and global business experience will be invaluable as we continue driving value for shareholders, clients, and associates. We also thank Scott for his significant contributions and leadership as Chairman during a period of transformation and growth.”

Mr. Agadi, Chairman and CEO of GHS Holdings, LLC, brings over 35 years of experience in executive leadership and corporate governance across multiple industries in Public and Private companies.

“I’m honored to take on this role and grateful for the trust of my fellow Board members,” said Mr. Agadi. “I’m impressed with Conduent’s progress and its management team’s dedication to transform Conduent, and I look forward to working closely with the Conduent team to continue to advance our strategy and deliver meaningful impact for our stakeholders.”

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government, and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation, and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise, and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies, and reduce costs. Conduent adds momentum to its clients’ missions in various ways, including disbursing approximately $85 billion in government payments annually, facilitating 2.3 billion customer service interactions, empowering millions of employees through HR services each year, and processing nearly 13 million tolling transactions daily. Learn more at www.conduent.com.

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Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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