Finance & Accounting Services - Conduent

Conduent Identifies Over $18 Million In Finance and Procurement Savings Using GenAI-Powered FastCap

Thu, 07 May 2026 12:43:00 GMT

.bwalignc { text-align: center; list-style-position: inside } .bwlistdisc { list-style-type: disc }

Delivering on the promise of GenAI: Conduent solutions launched in 2025 found millions in savings from spend optimization and identification of duplicate or over payments

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, identified more than $18 million in finance and procurement savings for clients in just six months through GenAI-powered solutions that were deployed last year.

FastCap®: Unlocking Rapid Savings and Root Causes

Historically, high labor costs and limited ROI made it difficult for organizations to uncover and manage many untapped savings. With the integration of GenAI and Agentic-AI, Conduent’s FastCap® Finance Analytics solution enhances contract and spend analytics to accelerate contract intake, verify compliance, and identify procurement savings and tariff-related exposures with greater speed and accuracy.

For example, with a global logistics provider, FastCap identified in six months:

$6 million from supplier optimization through spend forensics
$2 million in overspending identified with contract-to-spend compliance comparison using Agentic-AI
$7 million in overpayments beyond what the client’s Electronic Recording Process and other third-party tools had previously detected.

FastCap is built with a continuous analysis and feedback loop that strengthens Finance, Accounting and Procurement systems by identifying root causes, thereby preventing recurring issues and improving long-term outcomes.

Adding Control to Unmanaged Spend

Conduent deployed an Agentic AI‑powered autonomous sourcing platform to optimize procurement workflows and manage tail spend across 21 procurement categories for a global automaker. These categories typically include thousands of purchase orders averaging less than $1,000 each.

The platform autonomously identified suppliers, managed 43,000 bid requests, selected cost-effective options, and processed orders. Within four months, the system identified more than $3 million in savings. As adoption scales, additional significant savings are expected as more transactions flow through the autonomous sourcing engine.

Executive Perspective

“CFOs are under constant pressure to manage costs and unlock working capital in an increasingly complex business environment. Conduent is at the forefront of implementing GenAI and Agentic-AI solutions that deliver real benefits for financial teams,” said George Wehbe, President, Commercial Solutions at Conduent. “Clients using FastCap are transforming their financial processes by capturing significant savings faster, improving spend management, preventing leakage, and identifying the root causes of spend errors.”

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit https://x.com/Conduent, http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Conduent's FastCap® Integrates GenAI-Powered Contract and Spend Analytics to Boost Financial Performance

Wed, 29 Oct 2025 12:45:00 GMT

.bwalignc { text-align: center; list-style-position: inside } .bwlistdisc { list-style-type: disc }

Leveraging advanced GenAI and AI technologies, FastCap identifies procurement savings, accelerates contract intake and analysis, uncovers potential financial risks

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions provider, today announced that FastCap ^® Finance Analytics solution has integrated a GenAI-powered contract and spend analytics capability that enables it to expedite contract intake, verify contract compliance, and identify procurement savings and tariff-related financial exposures more efficiently and more accurately.

FastCap initially launched as a platform focused on preventing payment errors and recovering incorrect payments. Since 2021, the solution has helped clients recover or prevent overpayments exceeding $850 million.

Built on a sophisticated GenAI model designed for enterprise use, these new FastCap capabilities are already supporting finance, accounting, procurement and contract management teams in a variety of industries across four key functions:

Contract Intake: Automates analysis of contracts in any language, matching supplier terms against contract systems. For example, Conduent recently helped a client process 2,400 contracts — normally a six to eight-month task — in just three weeks.
Contract Compliance: Detects commercial terms and amendments and compares them with actual spend to ensure compliance. Using this capability, Conduent uncovered over $3.5 million in erroneous payments after reviewing 70 million Accounts Payable records for a global logistics client.
Procurement Spend Analysis: Provides actionable insights by comparing spend against negotiated prices within the client’s network and marketplace. A recent engagement identified $6.3 million in savings on $153 million of non-core spend for a Fortune 500 client.
Tariff Management: Applies AI modeling to assess tariff impacts across strategic procurement scenarios. For a global manufacturer, the FastCap solution analyzed nearly 2,000 purchase orders and identified $750 million in tariff-related business impact.

“Organizations have vast financial data but often lack tools to convert it into actionable insights,” said Kimberly Marshall, Head of Commercial Solutions and Account Management at Conduent. “FastCap blends domain expertise with cutting-edge GenAI and AI technologies to deliver meaningful analysis that drives real business results. These new capabilities in contract and spend analytics expand the impact that FastCap can achieve for our clients’ bottom line.”

Conduent’s Finance, Accounting and Procurement Solutions accelerate cost savings while streamlining procurement processes with more spend under management and empowering organizations to make smarter, data-driven decisions.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Conduent Expands Finance and Procurement Capabilities with Fairmarkit's AI-Powered Technologies including GenAI

Tue, 29 Jul 2025 12:45:00 GMT

.bwalignc { text-align: center; list-style-position: inside } .bwlistdisc { list-style-type: disc }

The combination of Conduent’s and Fairmarkit’s industry expertise and technology delivers real savings and revolutionizes the sourcing process.

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, today announced a strategic collaboration with Fairmarkit, an autonomous AI-powered sourcing platform designed to optimize procurement workflows from RFP to award for all levels of spend. The Fairmarkit sourcing technology will complement Conduent's FastCap® Finance Analytics, which improves financial performance by identifying cost-saving opportunities within procurement and spend management.

Fairmarkit Brings World-Class AI Tools to Drive More Powerful Results
Fairmarkit’s platform utilizes the most impactful AI technologies to enable robust procurement support:

Streamline Procurement Processes – Support full range of workflow processes from sourcing strategic suppliers to managing RFP responses and awards to drive greater efficiency and visibility across suppliers.
Enhance Sourcing Accuracy – Use AI-driven insights to refine purchasing decisions.
Expand Cost-Saving Opportunities – Offer real-time data analytics to optimize spend management.

The data from FastCap, a finance analytics tool that prevents and recovers payment errors, can identify opportunities to improve tail spend. Combining the capabilities of FastCap and Fairmarkit automates the capture of those tail spend opportunities to accelerate savings.

By preventing or recovering overpayments, FastCap identified over $800 million of savings and recoveries, representing up to 10% of addressable spend, since 2021. Through spend compliance, automated bidding and enhanced supply options, FastCap and Fairmarkit together could drive 3-6% more in savings for companies.

“FastCap has resulted in significant savings for clients, while helping to drive contract compliance, risk reduction and financial visibility,” said Mike McDaniel, Group President of Commercial Solutions at Conduent. “We will continue to expand FastCap’s capabilities to solve key client challenges and generate business outcomes. Collaborating with innovative solution partners like Fairmarkit helps our clients further advance their objectives and create stronger financial results.”

“We’re thrilled to partner with Conduent to bring the power of AI-powered sourcing to a broader range of procurement teams,” said Allison Yount, Vice President of Partnerships and Business Development at Fairmarkit. “Conduent’s deep expertise in procurement transformation, combined with Fairmarkit’s intelligent technology and experience working with the world’s leading procurement teams, creates a compelling solution that empowers organizations to optimize their spend, streamline processes, and unlock new value from their sourcing activities.”

Conduent’s Finance, Accounting and Procurement Solutions —now enhanced by Fairmarkit’s capabilities—accelerate cost savings while streamlining procurement processes, empowering organizations to make smarter, data-driven decisions.

About Fairmarkit
Fairmarkit is the premiere AI-powered autonomous sourcing solution for enterprise procurement, empowering teams to manage all types of spend more efficiently from demand to award. Fairmarkit’s award-winning AI product suite delivers unparalleled efficiency to each step of the procurement cycle, equipping teams to source better, faster and cheaper with greater risk mitigation. Procurement teams from Amazon, BP, Goodyear, Nestle and other global powerhouses are using Fairmarkit to take on more spend under management, enhance compliance, strengthen supplier relationships, and achieve record savings. For more information, visit Fairmarkit.com.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 56,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $85 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Forward-Looking Statements
This press release, any exhibits or attachments to this release, and other public statements we make may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” "expectations," "in front of us," "plan," “intend,” “will,” “aim,” “should,” “could,” “forecast,” “target,” “may,” "continue to," "looking to continue," “endeavor,” "if,” “growing,” “projected,” “potential,” “likely,” "see," "ahead," "further," "going forward," "on the horizon," "as we progress," "going to," "path from here forward," "think," "path to deliver," "from here," "on track," "remain" and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact included in this press release or any attachment to this press release are forward-looking statements, including, but not limited to, statements regarding the planned adoption of technology, including all statements made under the first paragraph under the caption “Future EMV Chip and Mobile Wallet Integration” within this release. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements contained in this press release, any exhibits to this press release and other public statements we make.

Important factors and uncertainties that could cause our actual results to differ materially from those in our forward-looking statements include, but are not limited to those factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections in our 2024 Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. Any forward-looking statements made by us in this release speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Conduent Recognized as General Motors' 2024 Supplier of the Year

Wed, 23 Apr 2025 12:38:00 GMT

.bwalignc { text-align: center; list-style-position: inside }

Conduent earns Supplier of the Year honors by GM for the third time

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, has been named a 2024 Supplier of the Year by General Motors at GM’s 33rd annual Supplier of the Year event in Phoenix, Arizona.

“There is no greater testament to a successful partnership than recognition from a valued client," said Mike McDaniel, Group President, Commercial Solutions at Conduent. “We are honored to receive this award for the third time. This achievement reflects our team's deep understanding of GM’s business, delivery of strong business outcomes, and our long-lasting collaboration with the GM team. This award is the result of two great teams working seamlessly together."

About GM’s Supplier of the Year Awards

GM’s Supplier of the Year awards recognizes global suppliers for their execution across key categories like safety, innovation and resilience. A global cross-functional team makes award selections based not only on an organization’s performance across 2024, but also their alignment to GM’s core values and ambitious goals.

“For more than 30 years, General Motors has recognized the company’s top global suppliers at our annual event, spotlighting their innovation and resiliency through even the most challenging circumstances,” said Jeff Morrison, global chief procurement officer at GM. “Together, we’re helping bring advanced technology and the industry’s broadest portfolio of vehicles to market for GM customers.”

This year, 92 suppliers across 12 countries made GM’s 2024 Supplier of the Year list. For more information, visit news.gm.com.

Jarrod Hooper, Senior Director of Client Management for Finance, Accounting & Procurement at Conduent; Paris Pavlou, Executive Director, Global Purchasing and Manufacturing Services at General Motors; Mike McDaniel, Group President, Commercial Solutions at Conduent

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 59,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

About General Motors

General Motors (NYSE:GM) is driving the future of transportation, leveraging advanced technology to build safer, smarter, and lower emission cars, trucks, and SUVs. GM’s Buick, Cadillac, Chevrolet , and GMC brands offer a broad portfolio of innovative gasoline-powered vehicles and the industry’s widest range of EVs, as we move to an all-electric future. Learn more at GM.com.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Everest Group Survey of CFOs Finding: The Right Partner Drives F&A Outsourcing Benefits

Tue, 29 Oct 2024 12:43:00 GMT

.bwalignc { text-align: center; list-style-position: inside } .bwalignl { text-align: left } .bwblockalignl { margin-left: 0px; margin-right: auto } .bwcellpmargin { margin-bottom: 0px; margin-top: 0px } .bwleftsingle { border-left: solid black 1pt } .bwlistdisc { list-style-type: disc } .bwpadb3 { padding-bottom: 4px } .bwpadl1 { padding-left: 5px } .bwpadr0 { padding-right: 0px } .bwrightsingle { border-right: solid black 1pt } .bwrowaltcolor0 { background-color: #cceeff } .bwsinglebottom { border-bottom: solid black 1pt } .bwtablemarginb { margin-bottom: 10px } .bwtopsingle { border-top: solid black 1pt } .bwvertalignb { vertical-align: bottom } .bwvertalignt { vertical-align: top } .bwwidth100 { width: 100% } .bwwidth45 { width: 45% } .bwwidth55 { width: 55% }

Conduent ebook “Optimizing finance operations through outsourcing: what works best? Assessing the input of 200 CFOs” guides CFOs in FA&P outsourcing

FLORHAM PARK, N.J. -- New research based on a survey of 200 CFOs by Everest Group, supported by Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, shows that outsourcing finance and accounting with Business Process Outsourcing (BPO) providers helps internal teams quickly achieve meaningful efficiency benefits.

Finance areas with the highest ROI when outsourced

CFOs participating in the survey reported an average return on investment of 15 % on their company’s finance-related outsourcing investments, with four areas showing the largest ROI:

Additional Findings:

Operational efficiency is at the top of the CFOs’ list when ranking important outcomes with 46% of responders indicating highest importance, followed by improving business metrics at 39%.

94% of respondents plan to focus outsourcing efforts on predictive and prescriptive analytics in the next three to five years.

“We work with CFOs every day, tackling their business challenges such as solving for a lack of defined policies and standardized processes or limited use of process automation tools,” said Jeff Weiner, President, BPaaS Solutions at Conduent. “Successful outsourcing partnerships stem from due diligence, vetting capabilities and experience plus evaluating an outsourcing partner’s approach and alignment with the company’s objectives. When companies connect with the right outsourcing partner, FA&P teams quickly achieve the benefits of outsourcing.”

The ebook, titled “ Optimizing finance operations through outsourcing: what works best?,” packages the research findings with Conduent’s expertise and insights in managing international Finance, Accounting and Procurement (FA&P) enterprise operations and provides CFOs a guide to successful outsourcing.

Source : Everest Group, a leading research firm, was supported by Conduent to conduct an online survey of 200 Chief Financial Officers across the U.S. for companies with more than $500 million in revenue.

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Conduent's Newest Software Solution for Finance, Accounting and Procurement Combines Technology and Expertise to Find Hidden Capital

Thu, 19 Oct 2023 12:43:00 GMT

FLORHAM PARK, N.J., Oct. 19, 2023 -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced its latest Finance, Accounting and Procurement (FAP) software solution, FastCap® Finance Analytics , a new technology platform that uncovers hidden working capital, which frees up cash for operations, improves financial security and supports growth.

Finance teams are challenged to pinpoint cash leakage because their technology is often fragmented across multiple Accounts Payable platforms. Teams have limited use of process automation tools and lack accurate and timely analytics and reporting.

“FastCap combines Conduent expertise and advanced technology to deliver the highest value in capital recovery with an outcome-based pricing model. This capability enables Conduent to quickly zero in on the best areas to recapture significant funds — without causing disruption or risk to a business,” said Randall King, President, Commercial Solutions at Conduent.

FastCap Finance Analytics Improves Business Outcomes
In 12 months, across 17 clients, FastCap has delivered $69 million in cost savings through recoveries, optimizing the supply base and improving contract compliance by 33%. FastCap tools have prevented more than $15 million in erroneous payments missed by ERP system controls. FastCap analytics deliver actionable insights that prevent future errors, with an implementation of 90 days from analysis to recovery.

FastCap Finance Analytics delivers outcomes using:

Spend Forensics - financial data mining that analyzes spend across targeted categories to provide recommendations and opportunities for quick wins.
Accounts Payable Post Payment Audit & Recovery - identifies and recovers erroneous, overpayments, duplicate payments and other errors after payment has been made.
Vendor Statement Solicitation & Recovery - validates outstanding statement credits to determine the root cause of the issue and recover the credits.
Contract Audits - digitizes contracts, purchase orders and invoices to identify key leakage areas.
Freight Audits - identifies and audits small parcel shipments via freight payables to improve rates, collect overpayments and recover duplicate payments.

Conduent's Procure to Pay Solutions Named “Rising Star” by ISG
Information Services Group (ISG), a leading global technology research and advisory firm, recognized Conduent's Procure to Pay Solutions, which includes FastCap Finance Analytics, as a “Rising Star” in the FAP Provider Lens Ranking . This is the first analyst review of the solution.

“Conduent leverages its domain expertise and P2P analytics platform to deliver actionable insights, prevent revenue leakage and achieve optimal outcomes,” said Gaurang Pagdi, Lead Industry Analyst at ISG.

Conduent works with many of the Fortune 100 companies to manage essential financial interactions and business services and with FastCap’s no up-front cost, outcome-based pricing , there is virtually no risk to harness the multidimensional capabilities to uncover cash.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum — creating exceptional outcomes for its clients and the millions of people who count on them. The company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 60,000 associates, process expertise and advanced technologies, Conduent solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways, including delivering 43% of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

General Motors Names Conduent a 2021 Supplier of the Year - Marking the Second Consecutive Year

Wed, 30 Mar 2022 12:45:00 GMT

FLORHAM PARK, N.J., March 30, 2022 -- General Motors recognized Conduent (Nasdaq: CNDT) as a 2021 Supplier of the Year. GM celebrated honorees at its 30 ^th annual Supplier of the Year awards ceremony in Phoenix, Arizona earlier this month.

GM’s Supplier of the Year award recognizes global suppliers that distinguish themselves by exceeding GM’s requirements, in turn providing GM customers with innovative technologies and among the highest quality in the automotive industry. This year, GM recognized 134 suppliers from 16 countries with the Supplier of the Year distinction.

This marks the second consecutive year that Conduent has received the award.

“At Conduent, our approach is to bring the best people, processes and technology together to meet the unique needs of every client. Being recognized with the GM Supplier of the Year award for the second year in a row highlights that our results-driven formula is exceeding client expectations,” said Randall King, President, Commercial Solutions at Conduent. “We are proud of our teams delivering finance and procurement , payroll, and legal and compliance solutions for being honored again and value our strong partnership with GM.”

“This year’s Supplier of the Year event was special not only because it’s the 30th anniversary of the program, but because it provided us with the opportunity to recognize our suppliers for persevering through one of the most challenging years the industry has ever faced,” said Shilpan Amin, GM vice president, Global Purchasing and Supply Chain. “These top suppliers showed resilience and reinforced their commitment to pursuing sustainability and innovation. Through our strong relationships and collaboration, GM and our suppliers are poised to build a brighter future for generations to come.”

A global cross functional team selected the 2021 Supplier of the Year winners based on performance criteria in Product Purchasing, Global Purchasing and Manufacturing Services, Customer Care and Aftersales and Logistics.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through our dedicated people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It is why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients including approximately $10 billion of annual processed tolling transactions, $18 billion of total bill reductions from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at https://www.conduent.com .

General Motors (NYSE:GM) is a global company focused on advancing an all-electric future that is inclusive and accessible to all. At the heart of this strategy is the Ultium battery platform, which will power everything from mass-market to high-performance vehicles. General Motors, its subsidiaries and its joint venture entities sell vehicles under the Chevrolet, Buick, GMC, Cadillac , Baojun and Wuling brands. More information on the company and its subsidiaries, including OnStar , a global leader in vehicle safety and security services, can be found at https://www.gm.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

]]>

Conduent and Servicing Solutions Working Together to Transform Loan Servicing

Mon, 21 Sep 2020 12:45:00 GMT

FLORHAM PARK, N.J., Sept. 21, 2020 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT) today announced that Servicing Solutions, a leading consumer loan servicing company, has selected Conduent’s Loan Manager loan servicing application services.

Under this new contract, Servicing Solutions will be utilizing Conduent’s Loan Manager SaaS offering to support their end-to-end loan servicing solution for consumer finance industry clients. Loan Manager is flexible, scalable and customizable and provides Servicing Solutions with a web-enabled platform to support their operating processes and third-party integration requirements.

Conduent currently hosts more than 13 million loans and leases and manages more than $120 billion in consumer loan assets, helping lending clients enhance customer experience through efficient and improved usability. The solution is designed to assist loan servicing organizations of any size to streamline their operations, drive efficiency with intuitive interfaces and manage collections.

Servicing Solutions selected Loan Manager because of its cost-effectiveness, ease of use and simplicity to integrate into their existing systems. Conduent continues to make investments in technology solutions to improve business processes and customer experience, such as automated workflows and real-time posting.

“There is a significant growth opportunity in loan servicing for companies that can provide a differentiated, high quality customer experience,” said Louis Ochoa, president and CEO of Servicing Solutions. “By combining Conduent’s more than 30-years of experience in consumer finance solutions with Servicing Solutions’ focus on implementing best practices with new technologies, we can now offer our customers an innovative, integrated resource to manage the life of a consumer loan.”

“At Conduent, we have built long-term relationships with clients that have a similar vision and commitment to delivering the best and most innovative customer experiences in the market,” said Dharma Rajagopalan, Global Head, Business Operations Solutions at Conduent. “By working together, Servicing Solutions and Conduent can provide financial services clients with full service on a wide array of loan assets.”

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services , and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.

]]>

Conduent’s Work in Banking, Healthcare, and Business Services Recognized by Everest Group

Wed, 20 Sep 2017 12:30:00 GMT

FLORHAM PARK, N.J.– Conduent Incorporated (NYSE: CNDT), a leading business services provider, has recently earned strong positions in four Everest Group research reports focused on multiple industries. From banking and healthcare, to automation and outsourcing, Conduent is well positioned to transform businesses through innovation, expertise and valued partnerships.

Covering a wide range of industry expertise, Conduent is positioned as a Major Contender in the following Everest Group reports:

Banking BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017
Life Sciences BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017
Business Process Services Delivery Automation (BPSDA) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

Conduent also earned status as a Leader in the Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017.

Everest Group uses its PEAK Matrix to provide an objective, data-driven comparative assessment of service providers based on their overall delivery capabilities and market success in outsourcing revenue, clients, and year-to-year growth.

“When we launched Conduent as an all-new company, we sharpened our focus on our go-to market capabilities, as well as consistency in applying our automation and analytics solutions, innovation and expertise,” said Pratap Sarker, Conduent, group chief executive, Financial Services & Healthcare. “The recognition from Everest Group is proof that Conduent brings a number of key strengths to the banking, healthcare and business services industries. We continue to make investments in these areas to provide our customers and their end users with exceptional experiences.”

Conduent has 40 years of expertise in transforming banking, insurance and capital market organizations through front- and back-office services including automated customer acquisition, onboarding, fulfillment, servicing, and recovery. Conduent’s self-service tools have helped financial institutions deflect an average of 20 percent of calls, increasing efficiency for the bank and the end user.

In healthcare and life sciences, Conduent employs 500 clinicians who work directly with clients to help constituents make the right plan choice, understand their coverage and health risks, connect with the right providers, access prescriptions, and improve care plan adherence. Serving nine of the top 10 pharmaceutical and life science companies, Conduent’s breadth of offerings include clinical trial support, customer care and communications, patient access solutions, and behavior modification/counseling.

As multiple digital elements disrupt the business services status quo, Conduent helps companies evolve and stay relevant with automated services and modern contact center outsourcing. Through tools such as robotic process automation (RPA), virtual agents, and machine learning, Conduent enables new models of customer support to drive cost out of standardized processes. Their work with more traditional call center outsourcing continues to evolve as well, with 160 global customer care centers handling more than 2.5 million daily interactions with customers for some of the world’s top brands in 30 different languages.

Click to Tweet
LinkedIn

About Conduent
Conduent (NYSE: CNDT) is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include 76 of the Fortune 100 companies and over 500 government entities.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both its clients and their constituents. Learn more at www.conduent.com.

-XXX-

]]>