Legal and Compliance Solutions - Conduent

Conduent Collaborates with Google Cloud to Expand Enterprise AI Strategy and Deliver GenAI-Powered eDiscovery Solution

Thu, 20 Aug 2026 12:45:00 GMT

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Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, today announced it is expanding its enterprise AI strategy by collaborating with Google Cloud and integrating Google’s Gemini models into Conduent’s Viewpoint™ platform. The collaboration represents another milestone in Conduent's strategy to embed GenAI across its technology platforms, helping clients modernize complex, essential workflows while improving speed, quality and operational efficiency.

Corporate legal departments are under increasing pressure to review growing volumes of structured and unstructured information while controlling costs, reducing risk and meeting tighter deadlines. By combining Conduent's decades of legal operations expertise with Google Cloud's AI technologies, organizations can analyze complex datasets faster, improve decision-making and deliver more defensible outcomes across eDiscovery and data breach response.

"Enterprise AI is not about replacing expertise, it is about amplifying it," said George Wehbe, President, Commercial Solutions, Conduent. "Legal professionals are being asked to review exponentially more information with the same resources. By combining Conduent's legal operations expertise with Google Cloud's AI capabilities, we're helping clients make faster, better-informed decisions while maintaining the governance, transparency and defensibility these matters demand."

Driving Faster, Smarter Legal Outcomes
At the core of the collaboration is Enhanced Review, a GenAI-powered capability within Viewpoint, which applies user-defined protocols to identify relevant content, detect legal issues, and surface high-risk documents early in the review process.

Enabled by Google’s Gemini models, Enhanced Review delivers consistent, explainable results with transparent reasoning that helps legal teams understand not just what was identified, but why.

By embedding GenAI, Enhanced Review enables:

Faster insights — key case questions answered in minutes, not days
Lower costs — 30–60% reduction in document-intensive analysis effort
Reduced risk — improved accuracy, auditability, and defensibility

Extending AI Across the Legal Workflow
Beyond document review, Conduent’s collaboration with Google Cloud helps extend GenAI across the broader legal lifecycle. Viewpoint Apps use AI-powered analysis to convert large volumes of unstructured documents into structured, review-ready outputs, including chronologies, privilege logs and case reports, to accelerate insight while reducing manual effort.

In addition, Conduent’s CyberMine®, integrated with Viewpoint Data Breach Analyzer, automates breach response workflows by extracting participant data at scale, often spanning millions of records, deduplicating entries, and generating audit-ready notification lists, significantly reducing both response time and operational burden.

Built for Scale, Security, and Choice
Unlike cloud-only platforms, Viewpoint gives organizations full control over how and where their data is managed. Clients can deploy the full solution as SaaS on Google Cloud, on-premises or through managed services, ensuring alignment with regulatory, security and operational requirements. This flexibility, combined with Google Cloud’s global, high-performance infrastructure, enables organizations to scale eDiscovery operations without compromising data sovereignty or control.

Advancing Innovation in Legal and Compliance
Conduent’s collaboration with Google Cloud reflects a commitment to co-innovation and expanding the role of AI across legal and compliance workflows. Current capabilities focus on eDiscovery and data breach response, with planned expansion into areas such as contract analytics and investigations.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 48,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2.0 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit https://x.com/Conduent , http://www.linkedin.com/company/Conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Recognized as General Motors' 2024 Supplier of the Year

Wed, 23 Apr 2025 12:38:00 GMT

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Conduent earns Supplier of the Year honors by GM for the third time

FLORHAM PARK, N.J. -- Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services provider, has been named a 2024 Supplier of the Year by General Motors at GM’s 33rd annual Supplier of the Year event in Phoenix, Arizona.

“There is no greater testament to a successful partnership than recognition from a valued client," said Mike McDaniel, Group President, Commercial Solutions at Conduent. “We are honored to receive this award for the third time. This achievement reflects our team's deep understanding of GM’s business, delivery of strong business outcomes, and our long-lasting collaboration with the GM team. This award is the result of two great teams working seamlessly together."

About GM’s Supplier of the Year Awards

GM’s Supplier of the Year awards recognizes global suppliers for their execution across key categories like safety, innovation and resilience. A global cross-functional team makes award selections based not only on an organization’s performance across 2024, but also their alignment to GM’s core values and ambitious goals.

“For more than 30 years, General Motors has recognized the company’s top global suppliers at our annual event, spotlighting their innovation and resiliency through even the most challenging circumstances,” said Jeff Morrison, global chief procurement officer at GM. “Together, we’re helping bring advanced technology and the industry’s broadest portfolio of vehicles to market for GM customers.”

This year, 92 suppliers across 12 countries made GM’s 2024 Supplier of the Year list. For more information, visit news.gm.com.

Jarrod Hooper, Senior Director of Client Management for Finance, Accounting & Procurement at Conduent; Paris Pavlou, Executive Director, Global Purchasing and Manufacturing Services at General Motors; Mike McDaniel, Group President, Commercial Solutions at Conduent

About Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 59,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

About General Motors

General Motors (NYSE:GM) is driving the future of transportation, leveraging advanced technology to build safer, smarter, and lower emission cars, trucks, and SUVs. GM’s Buick, Cadillac, Chevrolet , and GMC brands offer a broad portfolio of innovative gasoline-powered vehicles and the industry’s widest range of EVs, as we move to an all-electric future. Learn more at GM.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.

Trademarks

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Teams with Relativity to Expand eDiscovery Capabilities Offering

Thu, 15 Jun 2023 12:45:00 GMT

CHICAGO and FLORHAM PARK, N.J., June 15, 2023 -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, today announced it is expanding its suite of eDiscovery technology solutions with the addition of Relativity’s cloud-based eDiscovery solution, RelativityOne . With the integration of RelativityOne, Conduent provides clients enhanced data protection with a single, secure SaaS platform that spans the full breadth of eDiscovery – from legal hold through to production.

Conduent’s eDiscovery solutions including Viewpoint , Relativity’s server-based solution and RelativityOne, leverage advanced analytics and continuous active learning to analyze and learn from the reviewer’s content tagging in real-time. The results are increased accuracy of document review and less time needed to complete document review and analysis.

“With the digitization of nearly everything, there is now a massive information load that makes it more complicated to ensure legal compliance and accuracy of information during eDiscovery. Technology solutions must capture complex data, host data securely, integrate into existing workflows and provide the ability to interpret the data,” said Sal Mancuso, Senior Director of eDiscovery Operations & Products at Conduent. “With the integration of RelativityOne, Conduent’s clients can work with experienced project managers to implement customized workflows to ensure efficient review and consistency across all matters.”

RelativityOne holds ISO 27001, SOC-2 Type II, HIPAA, and FedRAMP certifications, and is designed for security from the ground up with proactive threat intelligence and 24/7 monitoring. Additionally, the cloud solution gives Conduent’s clients the added scalability needed in today’s data-centric society and allows them to build expertise and IP on top of one connected, global solution.

“Conduent’s global investment in the cloud illuminates how organizations are evolving their eDiscovery solutions to keep up with the growth of data and stay ahead of emerging client needs,” said James Zinn, Director of Commercial Partnerships at Relativity. “The addition of RelativityOne to Conduent’s end-to-end eDiscovery offering expands the use of AI to get better insights and reduces the time, cost and effort associated with review.”

Conduent’s eDiscovery solutions can easily be paired with digital forensic services and managed review to control costs, streamline workflow and deliver matter-critical information.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating exceptional outcomes for its clients and the millions of people who count on them. Through a dedicated global team of approximately 60,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. 80 percent of Fortune 100 companies and more than 600 government entities count on Conduent as a strategic partner. Conduent adds momentum to its clients’ missions in many ways including delivering 43 percent of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering more than 11 million employees through HR services every year and processing nearly 12 million tolling transactions every day. Learn more at www.conduent.com .

About Relativity
Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne , manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Please contact Relativity at sales@relativity.com or visit www.relativity.com for more information.

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Releases Enhanced Viewpoint eDiscovery Software to Improve Document Review

Wed, 30 Nov 2022 13:45:00 GMT

FLORHAM PARK, N.J., Nov. 30, 2022 -- Conduent Incorporated (Nasdaq: CNDT), a technology-led business process solutions company, today announced the release of its enhanced Viewpoint eDiscovery 7.5 platform with added capabilities to review data from Microsoft Teams, continuous active learning enhancements that save time by prioritizing documents for review, and the addition of named entity recognition.

Conduent’s Viewpoint eDiscovery Platform uses AI and machine learning to help legal teams efficiently and effectively manage electronically stored information found within various information and communication sources including email, chat, and structured and unstructured data repositories, including Microsoft Teams and other popular collaboration platforms.

“We are closely connected to our clients and listen to how their workflows are changing. We also understand that data continues to grow both in volume and complexity,” said Sal Mancuso, Vice President of eDiscovery Operations & Products at Conduent. “We’ve invested systematically in Viewpoint with product releases that add features and functionality. Also, our experienced team of solution architects and document reviewers provides legal teams with the confidence that they are getting the best defensible outcome with Conduent’s eDiscovery tools and workflows.”

Expanded Microsoft Teams Data Capture
With the rapid increase of remote work, the use of business communication tools like instant messaging have created a significantly larger pool of data and information in the workplace. Platforms like Microsoft Teams bring together instant communication through audio and video calls and increase productivity with file sharing, messaging and collaboration. This results in additional data sources that are rich with content and context, which litigators must include in eDiscovery to avoid sanctions or missing key details.

The launch of Viewpoint 7.5 adds the ability to process and display data from Microsoft Teams to the already robust list of instant message tools it supports including Slack, iChat, Skype, WhatsApp, Google Hangouts, and Bloomberg.

Expanded Continuous Active Learning
In many review processes, attorneys spend a significant amount of time reviewing documents that are not relevant. Viewpoint’s enhanced Continuous Active Learning (CAL) module, built with machine learning, analyzes and learns from the reviewer’s content tagging in real-time. Viewpoint then uses AI to quickly and strategically assign a relevancy value to each document from a large volume of documents. The overall result leads to relevant documents reviewed sooner which gives the case team more time to develop a review plan and case strategy.

The client-driven CAL enhancements include the flexibility to easily add new documents to an existing CAL review and the ability to share models between cases, so legal teams can capitalize on previous work products. Comprehensive CAL dashboards also leverage critical data to drive case team decisions on how to approach a large volume of documents while minimizing time and expenses for review.

Newly Added Named Entity Recognition
Data breach and cyber incident review teams can now quickly and efficiently create notification lists by automating identification of entities with the Viewpoint Entity Management System that uses Microsoft Azure’s Named Entity Recognition Service.

About Conduent Viewpoint eDiscovery
Viewpoint eDiscovery delivers a flexible approach to legal and compliance document review with analysis designed to help manage litigation, investigations and compliance from beginning to end. The platform navigates the complexities of today’s global eDiscovery landscape and efficiently produces defensible outcomes. Viewpoint provides flexibility and scalability to manage eDiscovery in what works best for each organization’s unique requirements and caseload.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through our dedicated people, processes, and technologies, Conduent solutions and services enhance customer experience, increase efficiencies, reduce costs, and improve performance for most Fortune 100 companies and more than 500 government entities. Whether it’s touching three out of every four health insured lives and delivering 45% of SNAP payments in the U.S., or enabling 1.3 billion customer service interactions and empowering 10 million employees through HR services worldwide, Conduent services and solutions interact with millions of people every day and move our clients’ operations forward. Learn more at https://www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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General Motors Names Conduent a 2021 Supplier of the Year - Marking the Second Consecutive Year

Wed, 30 Mar 2022 12:45:00 GMT

FLORHAM PARK, N.J., March 30, 2022 -- General Motors recognized Conduent (Nasdaq: CNDT) as a 2021 Supplier of the Year. GM celebrated honorees at its 30 ^th annual Supplier of the Year awards ceremony in Phoenix, Arizona earlier this month.

GM’s Supplier of the Year award recognizes global suppliers that distinguish themselves by exceeding GM’s requirements, in turn providing GM customers with innovative technologies and among the highest quality in the automotive industry. This year, GM recognized 134 suppliers from 16 countries with the Supplier of the Year distinction.

This marks the second consecutive year that Conduent has received the award.

“At Conduent, our approach is to bring the best people, processes and technology together to meet the unique needs of every client. Being recognized with the GM Supplier of the Year award for the second year in a row highlights that our results-driven formula is exceeding client expectations,” said Randall King, President, Commercial Solutions at Conduent. “We are proud of our teams delivering finance and procurement , payroll, and legal and compliance solutions for being honored again and value our strong partnership with GM.”

“This year’s Supplier of the Year event was special not only because it’s the 30th anniversary of the program, but because it provided us with the opportunity to recognize our suppliers for persevering through one of the most challenging years the industry has ever faced,” said Shilpan Amin, GM vice president, Global Purchasing and Supply Chain. “These top suppliers showed resilience and reinforced their commitment to pursuing sustainability and innovation. Through our strong relationships and collaboration, GM and our suppliers are poised to build a brighter future for generations to come.”

A global cross functional team selected the 2021 Supplier of the Year winners based on performance criteria in Product Purchasing, Global Purchasing and Manufacturing Services, Customer Care and Aftersales and Logistics.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients including approximately $10 billion of annual processed tolling transactions, $18 billion of total bill reductions from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at https://www.conduent.com .

General Motors (NYSE:GM) is a global company focused on advancing an all-electric future that is inclusive and accessible to all. At the heart of this strategy is the Ultium battery platform, which will power everything from mass-market to high-performance vehicles. General Motors, its subsidiaries and its joint venture entities sell vehicles under the Chevrolet, Buick, GMC, Cadillac , Baojun and Wuling brands. More information on the company and its subsidiaries, including OnStar , a global leader in vehicle safety and security services, can be found at https://www.gm.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

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Conduent Announces Exclusive Partnership with Congruity360 to Bring End-to-End eDiscovery Platform to Corporate Legal Teams

Mon, 01 Mar 2021 13:45:00 GMT

FLORHAM PARK, N.J., March 01, 2021 -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced a new agreement with Congruity360 that will bring advanced functionality to Conduent’s Viewpoint™ eDiscovery software platform. With the integration of Congruity’s Hold360 technology into Viewpoint™, corporate legal teams now have a unique, all-in-one solution to streamline the eDiscovery process and smoothly transition from identification and preservation to review and production of legal matters.

“Our partnership with Congruity360 represents a deep commitment to develop advanced legal and compliance technologies that utilize artificial intelligence, machine learning and cloud technology to meet the needs of senior legal leaders,” said Beth Fritts, General Manager, Legal, Compliance and Analytics Solutions, at Conduent. “The integration of Hold360, along with significant enhancements to the Viewpoint platform, gives corporate legal teams a complete eDiscovery workflow to help them quickly adapt to the new realities of global operations, shrinking budgets, and remote teams.”

In response to work-from-home mandates, general counsel and chief legal officers across a variety of industries have had to make significant adjustments to their operations, including rapid digitization of processes and remote workforce management, literally overnight. While digital transformation within the corporate legal field has accelerated, eight in 10 corporate legal departments entered 2021 still navigating the sudden shift to digital.

“Self-service software tools allow for the business user to implement all steps of a target workflow from cradle-to-grave. The Viewpoint and Hold360 integration does just that, enabling enterprise legal teams with a self-service eDiscovery platform that is streamlined, scalable, and defensible.” said John Sanchez, Head of Legal Technology of Congruity360.

The latest Conduent Viewpoint eDiscovery release includes new enhancements that enable greater digitization such as one-click data preservation across cloud and enterprise applications, including Google Suite and Office 365. In addition, Conduent’s unique visibility to over 30 billion attorney decisions have informed a range of new, AI-based capabilities to help simplify workflows and streamline legal operations, including:

On-the-fly, one-click translation that allows users to translate documents into 40-plus languages within a single workflow.
Automated “drag and drop” document uploads to accommodate self-service users with smaller batches of data.
Two-factor authentication for an extra layer of security to protect the business as more teams work remotely.

The newest release of Viewpoint eDiscovery is one in a series of Conduent advancements that help corporate business and legal departments power sustainable and efficient operations. Although each client use case is unique, Conduent has witnessed a 60 to 80 percent reduction in total review costs.

For more than 15 years, Conduent has helped legal departments and their outside legal counsel detect, respond, and manage legal and compliance-related events through expertise, process innovation and best-in-breed technology. Legal leaders across a spectrum of Fortune 500 companies rely on Conduent solutions to reduce cost, ensure defensibility, and manage risk, while delivering insights and decision-making power.

Learn more about the advanced updates to the Viewpoint platform at https://www.conduent.com/solution/ediscovery-solutions/viewpoint-ediscovery-solutions/ .

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at www.conduent.com .

Note: To receive RSS news feeds, visit www.news.conduent.com . For open commentary, industry perspectives and views, visit http://twitter.com/Conduent , http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent .
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.

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Conduent Launches New Contract Analytics Technology for Greater Contract Management Intelligence

Mon, 20 Jul 2020 12:45:00 GMT

Innovative, AI-driven solution helps unlock strategic business intelligence allowing teams across the enterprise to capture contractual value

Advanced technology simplifies contract management processes to help reduce contract financial leakage; improve operational efficiency

FLORHAM PARK, N.J., July 20, 2020 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT) today announced the launch of a new Contract Analytics solution, as part of its Legal and Compliance technology suite. Contract Analytics uses the latest in artificial intelligence (AI) and machine learning to help corporate teams automate contract management and extract the business intelligence needed to more effectively manage risk, realize savings, and prevent revenue loss.

Traditionally, key contractual provisions are manually tracked for compliance and performance by multiple corporate teams making it difficult to manage service level agreements, discount thresholds and other performance indicators. The lack of real-time intelligence can reduce revenue and increase risk to the enterprise.

“Effective contract management can yield business value, however the intelligence is difficult to access and apply in day-to-day operations,” said Beth Fritts, General Manager, Legal, Compliance and Analytics Solutions, at Conduent. “Leaders need a better approach to realize the full, negotiated potential of the contracts portfolio, while proactively identifying risk.”

In recent reports, the International Association for Contract & Commercial Management (IACCM) found that, on average, companies “leak” up to 9% of annual revenues due to poor contract management. Legal, Finance, Accounting, and Procurement functions can benefit from Conduent’s Contract Analytics solution to review and analyze all contracts in one integrated platform with real-time data to manage contract performance.

In addition to facilitating the ability to identify and reduce leakage from inefficient processes, Conduent’s new, configurable technology:

Reduces manual work typically required to extract, interpret and analyze contract data from multiple platforms and services;
Automates essential contract management work for greater speed and responsiveness;
Represents the potential to prevent contract leakage and capture significant revenue and discounts through better management and reporting of contract terms such as key performance indicators and pricing tiers across all enterprise contracts.

Brent MacLean, Global Head, Commercial, at Conduent, added: “Contract Analytics represents a game changer for buy- and sell-side contract management. The solution is a powerful, data-mining tool to help leaders extract intelligence from a multitude of legal instruments to make more informed and effective business decisions.”

Contract Analytics is the latest in a series of Conduent advancements that help corporate business and legal departments power sustainable and efficient operations and keep pace with rapidly increasing demands to achieve measurable business results. The product release follows the introduction of Legal Invoice Analytics, a new, cloud-based invoice review and validation platform to help in-house legal teams gain insight into, and control over, legal spend with outside counsel.

Learn more about Conduent’s newly launched Contract Analytics tool and other Legal, Compliance and Analytics Solutions at www.conduent.com/legal-and-compliance.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.

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Conduent Unveils Innovative Solution to Transform Legal Invoice Review and Validation

Tue, 12 May 2020 12:45:00 GMT

Amid COVID-19, companies are scrutinizing costs across every function; Conduent is helping its clients deliver intelligent and effective decisions in legal spend

Cloud-based solution leverages advanced analytics and user-centric design to help legal teams refine processes, reduce errors and improve compliance with corporate billing guidelines

FLORHAM PARK, N.J., May 12, 2020 -- Conduent Incorporated (Nasdaq: CNDT) today announced the latest addition to its Legal and Compliance solutions technology suite. Legal Invoice Analytics is a new, cloud-based invoice review and validation platform to help in-house legal teams gain insight into, and control over, legal spend with outside counsel.

Legal Invoice Analytics delivers innovative features to drive a more efficient and accurate invoice reconciliation process. Leading law departments can reduce spend by up to ten percent of expenditure on engagements with external firms and reduce staff overhead in review time by up to 80 percent. This is increasingly important as companies consider cost-saving initiatives to help them achieve financial resilience during this public health crisis.

“When an outsized portion of a legal department’s budget is expended on outside counsel, senior leaders are often compelled to use expense control as a proxy for the value that is delivered. They devote far too many hours on invoicing activities when the time is better spent driving legal strategies for the enterprise,” said Beth Fritts, General Manager, Legal, Compliance and Analytics Solutions, Conduent. “Legal Invoice Analytics is a highly-automated technology tool to help corporate legal departments actively manage external firms’ budget and consistently enforce billing guidelines. By optimizing an intensive invoice review and reconciliation process, leaders can now emphasize desired outcomes and results—instead of cost containment—as a measure of the value of outside counsel.”

Review of external counsel’s invoices from even a simple single matter can take an average of five hours or more per month. With hundreds of invoices and thousands of line items every month, accurately managing overspend is an extremely costly and sometimes near impossible task. Conduent’s Legal Invoice Analytics technology uses analytics and automation to transform legal invoice review into an intelligent, accurate and streamlined process. In addition to reducing errors and the time that law departments spend reviewing complex invoices, Legal Invoice Analytics also delivers performance benchmarking, advanced analytics and strategic business intelligence to inform legal spend decisions.

Legal Invoice Analytics is the latest in a series of Conduent advancements that help law firms and corporate legal departments power sustainable and efficient operations and keep pace with rapidly increasing demands to achieve measurable business results. Learn more about Conduent’s newly launched Legal Invoice Analytics tool at https://www.conduent.com/solution/legal-business-solutions/#legal-spend.

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.

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Conduent Launches Enhanced Viewpoint(TM) eDiscovery Software with Continuous Active Learning Capabilities

Tue, 28 Jan 2020 13:45:00 GMT

Enhancements Improve Document Review Efficiency and Quality

Time Savings Allows for Greater Focus on Case Strategy

Conduent to Exhibit New Capabilities at Legaltech^® in New York, N.Y.

FLORHAM PARK, N.J., Jan. 28, 2020 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT) today announced enhancements to its document review platform, Viewpoint™ eDiscovery, with the March 2020 launch of its Continuous Active Learning (CAL) capabilities.

Conduent’s Viewpoint platform enables the fact-finding stage of legal discovery and investigations. It allows legal professionals to streamline the process of collecting, reviewing, and producing electronic documents to quickly discover valuable information regarding any matter, event, or topic.

The addition of CAL, together with significant new user experience enhancements, increases review consistency and accuracy, and reduces document review time by legal professionals — mitigating risks and driving lower costs for Conduent’s customers. This new capability is the latest in a series of advancements that helps law firms and corporate legal departments keep pace with rapidly increasing data volumes and formats.

“Viewpoint’s new CAL capabilities allow discovery practitioners to more quickly identify relevant information to develop a legal strategy that benefits their clients,” said Beth Fritts, General Manager, Legal, Compliance and Analytics Solutions, Conduent. “These enhancements also improve the user experience and make the discovery process more intuitive, reducing the time and cost of review. We’re excited to provide this efficient and secure technology to our clients to help improve their outcomes.”

Driving the efficacy of Viewpoint is Conduent’s unique visibility to over 30 billion attorney decisions. While beta testing this enhanced solution, one client realized an 85 percent reduction in documents that required review. The CAL enhancements allow more flexibility, easy access to commonly used features during the process and built-in conveniences. Although each specific use case is different, Conduent has seen total costs of review reduced between 60 and 80 percent.

Conduent’s enhanced Viewpoint joins a product suite of business solutions that implement AI and machine-learning across commercial and public sectors.

Conduent will be displaying the new Viewpoint capabilities at its booth #502 at Legaltech^®, taking place in New York, N.Y. from February 4-6, 2020. For more information, visit: www.conduent.com/insights/legaltech-2020/.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.

Conduent is a trademark of Conduent Incorporated in the United States and/or other countries.

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Conduent Named Corporate Associate of the Year by National Child Support Enforcement Association

Wed, 14 Aug 2019 12:45:00 GMT

FLORHAM PARK, NJ, August 14, 2019 — In recognition of its many years of advocacy and active partnership with stakeholders in the child support community, Conduent Incorporated (NYSE: CNDT), a digital interactions company, received the 2019 Corporate Associate of the Year Award from the National Child Support Enforcement Association (NCSEA).

The award was presented this week at the association’s annual Leadership Symposium in Minneapolis, which drew more than 700 child support and human services professionals from across the county to network, learn, share and build leadership skills. The event coincides with Child Support Awareness Month.

“Conduent has been a consistent and dedicated champion of NCSEA for many years, providing both financial and volunteer support,” said NCSEA President Craig Burshem. “The expertise and support they provide year-round is essential to NCSEA and the child support community. Conduent representatives serve NCSEA through consistent and enthusiastic volunteer support, with representatives on the NCSEA Board of Directors and 10 committees and subcommittees.”

For more than 25 years, Conduent has served child support agencies, helping them to improve services for citizens. The company currently processes more than one-third of the nation’s child support payments every year and is an industry leader in accuracy, efficiency and reliability. Conduent’s ExpertPay™ platform handles approximately $2 billion in payments annually from employers, payroll processors and individuals.

“This is a tremendous recognition for our team of subject matter experts, who tirelessly contribute their time and expertise to the child support community,” said Marcus Collier, Group Chief Executive, Conduent Government. “Our partnership with NCSEA reinforces the collaborative and cooperative spirit that’s so essential to helping our clients address their fiscal, operational and technological needs.”

Collier joined Scott Cade, Vice President, Child Support Services, and other child support subject matter experts, including Robbie Endris, Hal Carl and Alex Camacho, in accepting the award on behalf of the company. While at the Leadership Symposium, Conduent team members also shared their expertise during a series of panel discussions and instructional sessions.

Conduent helps government agencies transform their operations and business processes to better serve constituents. Driving innovation through analytics, research and data, Conduent offers solutions for government payments and health care, as well as eligibility and enrollment, child support and case management.

About Conduent

As one of the largest business process companies in the world, Conduent manages mission-critical digital interactions at massive scale – helping global businesses and governments stay ahead of rapidly evolving expectations. We leverage the power of cloud, mobile and IoT, combined with innovations in automation, AI and blockchain technologies, to elevate every constituent interaction, and deliver advanced digital experiences that are more efficient, seamless and satisfying. It’s why a majority of Fortune 100 companies and over 500 government entities depend on Conduent to manage essential interactions on their behalf and move their operations forward.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S., 11 million employees who use our HR Services, and nearly 9 million people who travel through toll systems daily. Whether it’s digital payments, medical claims administration, eligibility and enrollment, transportation and mobility systems, end-user engagement or benefit administration – Conduent makes every interaction more individualized, immediate and intelligent. Learn more at www.conduent.com.

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