Collecting data and managing it effectively is critical to changing the healthcare industry. It’s one of the many reasons Xerox was named a top business services provider in Population Health and Care Management as-a-Service.
Analyst firm HfS Research placed Xerox Healthcare in the Winner’s Circle – its highest ranking – in its 2016 Blueprint report on Business Services for Healthcare Payers and Providers. The report is a review of the market as business process outsourcing takes on more characteristics of "As-a-Service" with a focus on the healthcare consumer, and a more collaborative and agile approach to outsourcing.
Xerox has a long history with population health management. The company’s government healthcare division has been enabling population health management programs, driving down costs and improving outcomes in state and local health departments for 30 years. The report recognizes Xerox for its refreshed, targeted solutions and evidence-based approach that address the needs of healthcare organizations today.
Recent offerings like Xerox's Health Outcome Solutions bolstered the company’s positioning, according to HfS. The solution offers a customized combination of analytics, technology, clinical and administrative services to effectively manage and help improve the health of patient populations and optimize costs – which means payers and providers can focus on helping patients get healthy, and stay healthy.
“Patient engagement is central to health outcomes and cost of care, but the ball is more in the providers court than the patients,” said Connie Harvey, chief operating officer, Xerox Healthcare Business Group. “Offerings like our Health Outcomes Solutions give a 360 degree view on the patient’s health – so providers can intervene and engage with patients when the propensity to respond is the highest.”
Xerox Health Outcome Solutions is currently available to hospitals, Accountable Care Organizations and Integrated Delivery Networks, and will expand in the future to offer outcome-based solutions to the payer market.
Xerox Healthcare helps healthcare organizations focus on improving lives through better, more affordable and accessible care by designing processes that work for the people delivering, enabling and receiving care.
Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced its plans to separate into two independent, publicly traded companies – Xerox Corporation, which will be comprised of the company’s Document Technology and Document Outsourcing businesses, and Conduent Incorporated, a business process services company. The company is on track to complete the separation by the end of 2016.