Xerox is introducing an analytics service that equips legal counsel with previously unattainable access and insight to the volumes of data they review in preparing for their cases.    

The Analytics Hub, a new analytics-as-a-service platform developed by Xerox scientists and legal experts, gives corporate counsel and law firms real-time visibility into the millions of documents they review and classify for their litigation, investigation and regulatory compliance matters. By analyzing data from prior and current cases, the Analytics Hub identifies documents that are relevant for new cases and predicts which documents have the potential of becoming a legal liability.

Among the main benefits of this predictive analytics capability are: 

  • Managing risk – by enabling legal teams to detect inconsistently classified documents. Legal teams often engage in costly repeat reviews of the same documents, which can lead to coding or classifying documents differently each time. By flagging inconsistent coding, the Analytics Hub prevents overlooking relevant documents and exposing private or other sensitive data.
  • Automating workflows - to enable legal teams to reduce manual reviews and staff projects more appropriately. The Analytics Hub narrows the number of documents legal teams must review by automatically classifying and identifying data that needs to be reviewed.

“Previously, legal teams had to rely on analytics that provided basic reporting to help filter and prepare documents that had little to no reuse,” said Beth Fritts, managing director of Xerox Legal Business Services. “The Analytics Hub delivers predictive and prescriptive insights that help legal teams make the right business decisions to reduce risks and costs.” 

The Analytics Hub provides insights specific to each client’s needs by leveraging big data analytics technology and the expertise of data scientists and legal process experts at Xerox Legal Business Services, the legal support, electronic discovery and compliance services division of Xerox.

The analytics consolidate data located throughout hosted eDiscovery platforms legal teams use to review documents. With documents ranging from emails, voicemails and instant messages to word processing files and spreadsheets, the insights are derived by applying a variety of customized algorithms and techniques, including machine learning, statistical learning, text analytics, natural language processing, sentiment analysis, audio analytics and anomaly detection.  

With offices throughout the United States, Europe and Asia, Xerox Legal Business Services combines local eDiscovery knowledge and expertise with global reach.

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About Xerox
Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process outsourcing company and a document technology company. Xerox expects to complete the separation by year-end 2016.