Conduent Launches Technology Platforms, Powered by Microsoft Azure, to Raise the Digital Interactions Bar

United States

FLORHAM PARK, N.J., Feb. 22 2019 — Conduent Incorporated (NYSE: CNDT), a digital interactions company, is launching five enterprise platforms to further Conduent’s ability to provide individualized, immediate and intelligent experiences to its customers. The suite of enterprise platforms will deliver customized technology solutions to drive modern digital interactions.

Conduent’s industry experts will develop and enhance its platforms, creating new, updated sets of cloud-based enterprise technology, powered by Microsoft Azure. Conduent will integrate Microsoft Language Understanding Intelligent Service (LUIS), Azure Blockchain Workbench, Azure Cognitive Services and Azure Machine Learning service (AzureML) throughout its client portfolio, delivering them on Azure.

“Microsoft Azure promotes our mission of elevating every interaction by automating and increasing the reliability of routine tasks,” said Rahul Gupta, Chief Technology and Product Officer, Conduent. “This strategic alignment expands Conduent’s platform options to provide seamless enterprise cloud solutions running on Azure.”

Jean-Philippe Courtois, President and EVP, Microsoft Global Sales, Marketing and Operations, Microsoft Corp. said, Our latest collaboration with Conduent combines their intelligent digital experiences solutions with the power of Microsoft Azure. Together with Conduent, we will deliver technology solutions using blockchain and virtual agents across their five new enterprise platforms, all run on our scalable cloud. I look forward to seeing how this relationship empowers Conduent to drive customized digital interactions for all of its clients.”

At a soon-to-be-established Conduent Center of Excellence in Hyderabad, India, and at Conduent’s Technology and Innovation Hub in Raleigh, N.C., Conduent will continue to integrate Azure into its platforms.

Platforms and Pilot-Ready Solutions

Conduent is making significant investments – including $200 million for platform modernization through 2020 – to become a key partner that helps its clients accelerate their digital journeys. Across all of Conduent’s 80-plus offerings, this core technology and innovation foundation will underpin all existing solutions to drive enhanced digital interactions. This same platform will be used to build future solutions and offerings for our industries and horizontals.

The suite of platforms helps Conduent and its clients configure solutions faster, thanks to common modules and drag-and-drop capabilities for a smoother design process, while improving clients’ usability with a consistent look and feel. Of the five new enterprise platforms, two have pilot-ready applications in place.

The new suite of platforms include:

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About Conduent  

Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, combined with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at

Sean Collins
Alan Katz
Conduent Investor Relations