FLORHAM PARK, N.J.– Medical bill review has transformed the way workers’ compensation claims are paid, but there are still roadblocks in traditional, paper-heavy and time-consuming workflows.
Demonstrating how claims payers and administrators can overcome these roadblocks and use technology to increase savings, Conduent Incorporated, (NYSE: CNDT), the world’s largest provider of diversified business services, will showcase its medical bill review technology at the National Workers’ Compensation and Disability Conference & Expo, Dec. 6 – 8 in Las Vegas.
Solutions on display in the Conduent booth (#4307) include:
- Strataware +Pay Integrated Provider Payment Solution: An in-pilot solution that combines customer service with innovative technology to reduce expenses and streamline workflows.
- Injury and Loss Reporting Solution: A new omnichannel solution that enables fast, complete reporting of multiple claims types without the need for separate reporting applications. The solution offers multi-line claims organizations a new approach for improving both loss response and customer service.
- Strataware Comp Validator: A new software feature for medical bill review that increases auto-adjudication of medical bills and improves cost containment. Available as an add-on for Conduent’s bill review software, the solution lets adjusters and bill reviewers check to see that the ICD diagnosis code matches the services provided for the injury associated with the claim.
In addition to the booth activity, Brent MacLean, senior director, Service Delivery, Conduent, Workers Compensation Services, will present “Game Changer. Creating a New Blueprint for Medical Bill Review, an Entrenched Process” in the Expo Hall at booth 4112 on Wednesday, Dec. 6 at 4 p.m. PT. MacLean will discuss how claims payers can fix common reoccurring problems via effective workflow design.
“We strive to deliver the highest savings and efficiency to our customers,” said Robbie Willett, general manager, Conduent, Workers Compensation Services. “At this year’s conference and expo we look forward to showcasing and discussing technology and techniques that can deliver improved outcomes in compliance, return to work and savings.”
Conduent Workers Compensation Services provides medical cost and care management services through industry-leading technology, clinical services and actionable analytics. The company’s Strataware® Medical Cost Containment platform processes 40 percent of the medical bills for U.S. workers’ compensation claims.
Conduent (NYSE: CNDT) is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include 76 of the Fortune 100 companies and over 500 government entities.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both its clients and their constituents. Learn more at www.conduent.com.