Analysis of systems in four states shows May 2021 traffic grew 82 percent, April grew 127.8 percent and March grew 25.9 percent versus same periods in 2020

May and April 2021 traffic increased more than 15 percent versus 2019 levels, while March traffic increased 11.6 percent versus the same period in 2019

FLORHAM PARK, N.J., June 30, 2021 -- One year after the COVID-19 pandemic first hit major toll road traffic volumes, traffic on several of the nation’s largest toll road systems soared in March, April and May 2021, according to an analysis of data usage from Conduent Transportation, a global business unit of Conduent Incorporated (Nasdaq: CNDT). The 2021 volumes, which include electronic toll transactions from transponders and license plate images captured for toll-by-mail programs, significantly eclipse 2020 and 2019 levels for the same months.

Conduent operates six of the 10 largest toll systems in the U.S., including systems in California, Florida, New Jersey and New York, which averaged nearly 270 million motorist transactions per month combined in 2019. This analysis of 2021 tolling trends is based on the traffic volumes from those systems.

Findings include:

  • After beginning 2021 with year-over-year declines in tolling traffic in both January and February, traffic increased in March 2021 by 25.9 percent versus March 2020 and increased 11.6 percent versus March 2019.
  • The rebound expanded in April 2021, when traffic was 127.8 percent higher than one year ago and 15.2 percent higher than April 2019.
  • Strong growth continued in May 2021, with traffic 82 percent higher than May 2020 levels and 15.4 percent higher than May 2019.


Conduent Transportation Tolling Data Analysis_Infographic June 2021 1



Gains in 2021 reflect the broader U.S. economic recovery, including states’ lifting of COVID-19-related restrictions and reopening of businesses and communities, according to Conduent, the industry leader in automated or electronic tolling in the United States. Conduent also continues to help transportation agencies shift to automated, cashless transactions to eliminate currency handling and limit COVID-19 exposures.

“The strong traffic growth in March, April and May, although just three months, is very positive for state agencies that count on tolling revenue to fund important transportation and infrastructure projects,” said Scott Doering, Vice President and General Manager, Road Usage Charging at Conduent. “While traffic volatility could continue, the robust growth this spring shows more motorists getting back on the road to commute to jobs, visit food and retail destinations, and enjoy entertainment and tourism activities.”

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning roadway charging and management, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in more than 20 countries.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at .

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Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.


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