FLORHAM PARK, N.J. – Conduent Incorporated (NYSE: CNDT) was named a 'Leader' among Multi-Process HRO, Benefits Administration and Cloud-Based HR Services providers by leading global research firm NelsonHall.

The recognition comes from three 2018 NelsonHall Evaluation and Assessment Tool (NEAT) vendor evaluation reports that assess providers’ ability to deliver immediate benefits and meet future requirements for clients.

Covering a wide range of industry expertise, Conduent is positioned as a Leader or High-Achiever in the following NelsonHall NEAT evaluations:

  • Multi-process HRO Services: Leader Overall and in Intelligent Technologies Focus
  • Cloud-Based HR Services: Leader Overall; High-Achiever in Workday Focus
  • Benefits Administration Services: Leader Overall and in Health and Wellness Optimization

According to NelsonHall, the HR services market is heavily focused on the use of intelligent technologies and cloud-based services with an outlook to drive down costs, support the integration of data and applications for efficiency, and drive standardization and consistency. Conduent was recognized for its strategic investment and innovation to drive new capabilities within its proprietary tools and services, including RightOpt®, BenefitWallet® and its Life@Work Portal solution.

“A key benefit of becoming an independent company has been our ability to focus on our core capabilities and invest in technology-enabled solutions that strengthen the value we provide to our clients,” said Tracy Amabile, general manager, Conduent, Human Resource Services. “We’ve transformed our offerings in the last year to alleviate administrative burdens and enable clients to focus on their strategic HR initiatives and programs. This recognition validates our emphasis on more integrated, digital and personalized solutions for our clients and their employees.”

Conduent is the industry’s only end-to-end HR services provider. Conduent’s human resource services include technology, advisory and administration solutions to help clients deliver HR programs that support employees in managing their health, wealth and careers.

“Conduent has been identified as a Leader across various HR service lines in 2017/2018,” said Amy L. Gurchensky, Senior Analyst, HR Services, NelsonHall. “In multi-process HR services, it provides a holistic offering for organizations seeking broad transformational changes, while in cloud-based HR it has proven capability and flexibility to offer services across the leading cloud HCM platforms. In benefits administration, Conduent offers traditional benefits and private exchange options, with proven investment and innovation focused on its Life@Work portal.”

BenefitWallet is one of the nation’s top health account administrators, managing nearly $2.4 billion in assets in 1.1 million accounts for Health Savings Accounts and other consumer-directed health and incentive accounts.

RightOpt is a private health portal providing access to healthcare services and solutions to help achieve total wellbeing, serving more than 300,000 employees across the nation.

About Conduent  

Conduent (NYSE: CNDT) is the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve. These clients include the majority of Fortune 100 companies and over 500 government entities.

Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning — Conduent manages and modernizes these interactions to create value for both its clients and their constituents. Learn more at www.conduent.com.


Media Contacts:

Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com

Robyn Douglass, Text100 for Conduent, +1-212-871-4082, robyn.douglass@text.100.com

Investor Contact:

Alan Katz, Conduent, +1-973-526-7173, alan.katz@conduent.com