Miami Children’s Hospital (MCH) is turning to Xerox’s (NYSE: XRX) expertise to ease Florida’s largest pediatric facility’s adoption of the latest coding system for medical diagnoses and insurance billing.  
Xerox’s ICD-10 Complete will ensure MCH staff, business processes and information systems comply with the federal mandate to switch from ICD-9 to the 10th version of the international classification of diseases on Oct. 1, 2015. Among its services for MCH, a 289-bed hospital renowned for excellence in pediatric care, Xerox will train caregivers to document the specific patient-care information required to report diagnoses and procedures through ICD-10’s vastly expanded library of codes.     
“We’ll be ready when ICD-10 goes live,” said Ed Martinez, chief information officer at MCH. “Xerox’s unique, comprehensive approach will not only help us achieve compliance but truly adopt the new classification protocol to better measure and enhance our performance and quality of care.”
With ICD-10 Complete, healthcare providers can address all facets of conversion under a single point of management to better track activities and reduce the probability of errors:
  • Assessment. Xerox evaluates the healthcare provider’s current environment to help them understand the impact ICD-10 will have on its operations and develop a roadmap to identify and plan transition activities.
  • Implementation. In addition to systems testing and remediation plans to ensure compatibility with ICD-10, Xerox implementation support comprises redesigning work processes for greater efficiency and educating staff on the expanded clinical documentation requirements and new code set. Education includes customized simulation training developed by The Breakaway Group, A Xerox Company, which enables physicians to practice documenting care and coders to input procedures in ICD-10-compliant codes in their actual EHR application. Customized simulation training simplifies the learning process and speeds adoption by addressing the specific educational needs of clinician groups, increasing retention of information pertinent to their role.
  • Stabilization. Xerox provides ongoing support after go-live to optimize the transition, ensuring minimal impact on the revenue cycle, interoperable and compliant information systems and proficiency in physicians’ and coders’ everyday use of ICD-10.
Recent legislation extending the October 2014 deadline for ICD-10 compliance by one year should not be a pause button for making progress toward one of the most complex, time-intensive initiatives to improve the accuracy of data for better health outcomes, said Charles Fred, group president of Healthcare Provider Solutions at Xerox.
“With more than 40 years of experience in health IT implementation, adoption and sustainability, Xerox helps simplify the conversion process for organizations like Miami Children’s so they can focus on what matters most: caring for patients,” Fred said.
Xerox supports more than 1,900 hospitals and provides technology solutions and business process outsourcing services to a range of industries, including healthcare, pharmaceuticals, government, communications, financial services, travel, retail and education.
About Xerox
Since the invention of Xerography more than 75 years ago, the people of Xerox (NYSE: XRX) have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping organizations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at
About Miami Children’s Hospital
Founded in 1950 by Variety Clubs International, Miami Children's Hospital® is South Florida’s only licensed specialty hospital exclusively for children, with more than 650 attending physicians and over 130 pediatric sub-specialists. The 289-bed hospital is renowned for excellence in all aspects of pediatric medicine. In fact, it is the only hospital in Florida to be ranked in all 10 pediatric specialties assessed by U.S. News & World Report in its annual Best Children's Hospitals rankings for three consecutive years, 2011, 2012 and 2013-14. The hospital is also home to the largest pediatric teaching program in the southeastern United States and has been designated an American Nurses Credentialing Center (ANCC) Magnet facility, the nursing profession’s most prestigious institutional honor.